System and method for removing customer personal information from an electronic device

A method for processing electronic devices to remove customer personal information (CPI), the method comprising:

• establishing a connection between an electronic device and a test system;
• testing, by the test system, the electronic device to determine the presence of the CPI utilizing a library associated with a make and model of the electronic device;
• locking, by the test system, functionality of the electronic device in response to initiating the testing;
• retrieving, by the test system, the library through a network connection in response to determining, by the test system, that the library is not locally available to the test system;
• generating, by the test system, a report indicating whether the electronic device includes the CPI;
• processing, by the test system, the electronic device for distribution to one or more locations in response to determining, by the test system, whether the CPI is present on the electronic device, wherein processing the electronic device includes attempting to remove the CPI from the electronic device in response to a determination that the electronic device includes the CPI, verifying that the CPI is removed from the electronic device in response to the attempt to remove the CPI;
• and
• activating, by the test system, the functionality of the electronic device in response to verifying that the CPI has been removed from the electronic device.