Audio-video remote visitation telecommunications technology

A system for providing audio-visual telecommunications between an inmate inside a correctional facility, the facility being of the type having a public lobby, visitor center, or booking area in addition to secure inmate resident section, and at least one non-inmate family member, friend or attorney outside the secure facility, and for management of such audio-visual telecommunications by an administrator of the secure facility, comprising:

• a. at least one inmate audio-visual telecommunications kiosk disposed at the secure facility in the secure inmate resident section for use by the inmate;
• b. a streaming platform having:
• i. a real time messaging protocol (RTMP) communication link including:
• 1. a flash object flex connection to the inmate kiosk,
• 2. a flash object air, and
• 3. a flash object, and
• ii. a hypertext transfer protocol (HTTP/HTTPS) communication link;
• c. an audio-visual account management server communicatively connected to the at least one secure facility inmate kiosk, and wherein the audio-visual account management server includes:
• i. an inmate canteen web server having a hypertext transfer protocol (HTTP/HTTPS) communication link connected to the inmate kiosk and to the streaming platform,
• ii. a database connected to the web server via the HTTP/HTTPS link, and
• iii. a monitoring and control web interface connected to the web server via the HTTP/HTTPS link;
• d. at least one public visitation audio-visual telecommunications kiosk disposed in the public lobby, visitor center or booking area at the secure facility for use by the at least one non-inmate family member, friend or attorney, the at least one public visitation telecommunications kiosk being communicatively connected to the streaming platform via the RTMP flash object flex;
• e. at least one PC disposed outside the secure facility for use by at least one non-inmate family member, friend or attorney, the PC being communicatively connected to the streaming platform RTMP flash object and to the inmate canteen webserver HTTP/HTTPS link;
• f. at least one mobile device disposed outside the secure facility for use by at least one non-inmate family member, friend or attorney, the mobile device being communicatively connected to the streaming platform RTMP flash object air and to the inmate canteen webserver HTTP/HTTPS communication link;
• g. wherein audio-visual telecommunications between the inmate and the at least one non-inmate family member, friend or attorney is selected from the group of communications consisting of voice, SMS text, IM, email, and audio-visual by way of the inmate kiosks and the public visitation kiosks, the PCs and the mobile devices;
• and wherein management of telecommunications is selected from the group of activities consisting of monitoring, recording, controlling and documenting audio-visual visitation and transactions of the inmate.