Call management system
OwnerAaron Fossinventor
Life of this patent
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Abstract
Systems and methods for deploying and implementing an intelligent call screening and handling system are described. Rather than relying on inline solutions or proprietary interconnects at the carrier level as is the case in the prior art, one aspect of the claimed invention is to use existing functionalities of PSTN infrastructure including for instance simultaneous ring and call forwarding to create a call screening and handling system that is simple to deploy and substantially transparent to the user.
Claims16
A system for handling incoming calls to a phone number X;
- the system comprising, a phone line corresponding to X, a screening computer connected to phone number Z distinct from X, and a telephonic routing system, wherein the telephonic routing system is configured such that the call will be connected by the routing system to the first of X or Z to pick up the line, and the screening computer is configured to automatically pick up the line if a screening criteria Y evaluated by the computer is met, thereby intercepting the call;
- while allowing the call to ring through and be connected to X if Y is not met, wherein the incoming call is assigned a standardized score Z by the computer based on at least one criteria selected from, previous malicious calls from the originating number, the geographic region of the originating number, the number block of the originating number, caller identity, previous grading of the caller by the owner of X, previous grading of the caller by other users within the system, previous grading of the caller by government or consumer protection agencies, and Y compares Z to a call threshold W thereby determining whether the call will be intercepted.
A system for handling incoming calls to a phone number X;
- the system comprising, a phone line X, a screening computer at a phone number Z distinct from X, and a telephonic routing system, wherein the telephonic routing system is configured for an incoming call to sequentially ring the screening computer and then X, wherein the screening computer picks up the line if a screening criteria Y evaluated by the computer is met, thereby intercepting the call, wherein the incoming call is assigned a standardized score Z by the computer based on at least one criteria selected from, previous malicious calls from the originating number, the geographic region of the originating number, the number block of the originating number, caller identity, previous grading of the caller by the owner of X, previous grading of the caller by other users within the system, previous grading of the caller by government or consumer protection agencies, and Y compares Z to a call threshold W thereby determining whether the call will be intercepted.
A system for handling incoming calls to a phone number X;
- the system comprising, a phone line corresponding to X, a screening computer at a phone number Z with Z being distinct from X, and a telephonic routing system, wherein the telephonic routing system is configured such that the call will be connected by the routing system to whichever of Z or X is first to pick up the line, and the screening computer is configured to automatically pick up the line if a screening criteria Y evaluated by the computer is met, thereby intercepting the call;
- while allowing the call to ring through and be connected to X if Y is not met, wherein Y compares the incoming call to a blacklist of disallowed numbers or callers which are to be intercepted before ringing through to X.
A telephone management system for screening incoming calls to a phone number at a location X, and a screening computer at a location Z distinct from X, with X and the screening computer interconnected using the PSTN simultaneously ring feature, the system comprising;
- a screening computer which is operatively configured to pick up the line at Z and thereby intercept a telephone call to X in the event that the metadata for the incoming call matches that of potentially unwanted callers.
Dependencies are inferred from the claim text.