Rules based detection and correction of problems on mobile devices of enterprise users

A non-transitory storage medium having stored thereon executable instructions that direct a mobile device to perform a process that comprises:

• collecting state metric data values of a plurality of state metrics associated with the mobile device;
• receiving and storing a plurality of rules on the mobile device, at least some of the rules mapping states indicated by one or more of the state metric data values to problems indicative of security risks or productivity risks associated with an enterprise, at least one of the problems comprising a disablement of password protection for the mobile device;
• receiving and storing remedial action data that specifies remedial actions for addressing particular problems, each remedial action corresponding to one or more of the problems, at least one remedial action of the remedial actions comprising producing a message on a user interface of the mobile device, the message instructing a user of the mobile device to activate the password protection for the mobile device;
• detecting the disablement of the password protection for the mobile device;
• responding to the detected disablement of the password protection for the mobile device by producing the message on the user interface of the mobile device, the message instructing the user of the mobile device to activate the password protection for the mobile device;
• determining whether the user of the mobile device activated the password protection for the mobile device within a threshold time period;
• and
• in response to determining that the user has used the mobile device without activating the password protection for the mobile device within a time period, activating or deactivating a feature of the mobile device corresponding to the password protection for the mobile device.

A method comprising:

• collecting, by a computing device, state metric data values of a plurality of state metrics associated with the computing device;
• receiving and storing a plurality of rules, at least some of the rules mapping states indicated by one or more of the state metric data values to problems indicative of security risks or productivity risks associated with an enterprise, at least one of the problems comprising a disablement of password protection for the computing device;
• receiving and storing remedial action data that specifies remedial actions for addressing particular problems, each remedial action corresponding to one or more of the problems, at least one remedial action of the remedial actions comprising producing a message on a user interface of the computing device, the message instructing a user of the computing device to activate the password protection for the computing device;
• detecting the disablement of the password protection for the computing device;
• responding to the detected disablement of the password protection for the computing device by producing the message on the user interface of the computing device, the message instructing the user of the computing device to activate the password protection for the computing device;
• determining whether the user of the computing device activated the password protection for the computing device within a threshold time period;
• and
• in response to determining that the user has used the computing device without activating the password protection for the computing device within a time period, activating or deactivating a feature of the computing device corresponding to the password protection for the computing device.