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US 9,285,965 B1Granted
Script logic graphical mapping
AssigneeAlorica Business Solutions, LLC
InventorsJeffrey William Cordell, Anthony Mathew Stach, Jereomy K. Frum
Life of this patent
Estimating the term…
Abstract
A system, method, and computer readable medium comprises displaying a panel associated with at least one script, presenting a branching logic associated with the panel and creating a graphical map of the panel and the branching logic where the graphical map allows zooming in to show panel logic associated with the panel, and the graphical map allows zooming out to show the branching logic associated with the panel.
Claims20
A method, comprising:
- displaying on a first portion of a display at least one panel associated with at least one script, each at least one script comprised of a plurality of panels, wherein each panel provides a real-time cue for an operator to read;
- presenting a branching logic associated with the at least one panel;
- creating a graphical map of the at least one panel and the branching logic, wherein the graphical map automatically zooms out to show branching logic associated with the panel, wherein the graphical map is created by showing all routes out of a script path or the panel or into the script path or the panel where all routes are searched for a target path or a target panel and all routes where the target path or the target panel is located are shortened such that the target path or the target panel is an end point and the graphical map is rendered;
- displaying on a second portion of the display the at least one panel's code related to a file describing at least one entry point onto the at least one script, and at least one related first panel of the at least one entry point, wherein the code is read and split into primary sections representing a life cycle of the panel including load, edit, submit and branch allowing checking for code or display errors;
- reversing the graphical map to display panels that enter the panel;
- inventorying at least a second panel associated with the at least one script, that is not connected to any current path of the branching logic, the at least second panel listed in a missing panels listbox;
- and
- recording the script path associated with the panel.
5 more elements
A non-transitory computer readable medium comprising instructions for:
- displaying on a first portion of a display at least one panel associated with at least one script, each at least one script comprised of a plurality of panels, wherein each panel provides a real-time cue for an operator to read;
- presenting a branching logic associated with the at least one panel;
- creating a graphical map of the at least one panel and the branching logic, wherein the graphical map automatically zooms out to show branching logic associated with the panel;
- displaying on a second portion of the display the at least one panel's code related to a file describing at least one entry point onto the at least one script, and at least one related first panel of the at least one entry point, wherein the code is read and split into primary sections representing a life cycle of the panel including load, edit, submit and branch allowing checking for code or display errors;
- reversing the graphical map to display panels that enter the at least one panel;
- inventorying at least a second panel associated with the at least one script that is not connected to any current path of the branching logic, the at least second panel listed in a missing panels list box;
- and
- recording the script path associated with the panel.
5 more elements
A system, comprising:
- a processor, wherein the processor displays on a first portion of a display at least one panel associated with at least one script, wherein each panel provides a real-time cue for an operator to read, presents a branching logic associated with the at least one panel, and creates a graphical map of the at least one panel and the branching logic, wherein the graphical map automatically zooms out to show branching logic associated with the panel, wherein the first portion of the display shows all routes out of a script path or panel or into the script path or the panel where all routes are searched for a target path or a target panel and routes where the target path or the target panel is located are shortened such that the target path or the target panel is an end point and the graphical map is rendered, the graphical map enabling an agent or a user to test and troubleshoot a specific path into one of the at least one panel associated with the at least one script;
- a second portion of the display wherein the processor displays the at least
- one panel's code related to a file describing at least one entry point onto the at
- least one script, and at least one related first panel of the at least one entry point,
- wherein the code is read and split into primary sections representing a life cycle of
- the panel including load, edit, submit and branch allowing checking for code or display errors, wherein the processor
- inventories at least a second panel associated with the at least one script, that is
- not connected to any current path of the branching logic, the at least second panel
- listed in a missing panels listbox, wherein a reverse view function allows a selected panel to be displayed;
- and
- a memory communicably coupled to the processor, wherein the memory stores the graphical map and records the script path associated with the panel.
8 more elements
Dependencies are inferred from the claim text.