Crowd sourcing information to fulfill user requests
AssigneeApple Inc.
InventorsThomas R. Gruber, Adam J. Cheyer, Donald W. Pitschel
Life of this patent
Estimating the term…
Abstract
A user request is received from a mobile client device, where the user request includes at least a speech input and seeks an informational answer or performance of a task. A failure to provide a satisfactory response to the user request is detected. In response to detection of the failure, information relevant to the user request is crowd-sourced by querying one or more crowd sourcing information sources. One or more answers are received from the crowd sourcing information sources, and the response to the user request is generated based on at least one of the one or more answers received from the one or more crowd sourcing information sources.
Claims27
A method for providing a response to a user request, comprising:
- at a server computer with one or more processors and memory:
- receiving a user request from a mobile client device, the user request including at least a speech input and seeks an informational answer or performance of a task;
- detecting a failure to provide a satisfactory response to the user request;
- in response to detecting the failure, crowd-sourcing information relevant to the user request by querying one or more crowd sourcing information sources;
- receiving one or more answers from the crowd sourcing information sources;
- and
- generating a response to the user request based on at least one of the one or more answers received from the one or more crowd sourcing information sources.
A non-transitory computer-readable medium storing instructions, the instructions, when executed by one or more processors, cause the processors to perform operations comprising:
- receiving a user request from a mobile client device, the user request including at least a speech input and seeks an informational answer or performance of a task;
- detecting a failure to provide a satisfactory response to the user request;
- in response to detecting the failure, crowd-sourcing information relevant to the user request by querying one or more crowd sourcing information sources;
- receiving one or more answers from the crowd sourcing information sources;
- and
- generating a response to the user request based on at least one of the one or more answers received from the one or more crowd sourcing information sources.
A system, comprising:
- one or more processors;
- and
- memory storing instructions, the instructions, when executed by the one or more processors, cause the processors to perform operations comprising:
- receiving a user request from a mobile client device, the user request including at least a speech input and seeks an informational answer or performance of a task;
- detecting a failure to provide a satisfactory response to the user request;
- in response to detecting the failure, crowd-sourcing information relevant to the user request by querying one or more crowd sourcing information sources;
- receiving one or more answers from the crowd sourcing information sources;
- and
- generating a response to the user request based on at least one of the one or more answers received from the one or more crowd sourcing information sources.
Dependencies are inferred from the claim text.