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US 9,237,239 B2Granted
Method for augmenting a voice call
AssigneeGenband US LLC
InventorDany Sylvain
Life of this patent
Estimating the term…
Abstract
A method includes receiving a query from an external entity for information about a call between a first user and a second user, determining a call identifier associated with the call and providing the call identifier to the external entity. Subsequently, when a request to alter the call and comprising the call identifier is received from the external entity, the call is altered the call in accordance with the request.
Claims20
A method comprising:
- receiving a request from a computing device associated with a first user, the request being to connect to an established call between the first user and a second user;
- in response to the request, transmitting to a call server a query for information associated with the established call, wherein the call server is associated with the established call between the first user and the second user, wherein the query comprises an identifier of the first user involved in the call;
- receiving from the call server information associated with the call, wherein the information associated with the call comprises a caller identifier of the second user and the caller identifier is used to retrieve an alternate communication address for the second user associated with a computing device of the second user;
- and
- utilizing the information to augment the call, wherein utilizing the information comprises:
- determining at least one option for augmenting the call based upon the capabilities of the second user;
- presenting the at least one option to the first user
- receiving a selection of one of the at least one option from the first user;
- and
- augmenting the call based upon the selection, wherein augmenting the call comprises:
- transmitting a Universal Resource Locator (URL) to the second user, forming a communicative coupling with the second user in response to the second user accessing the URL, and establishing communication between the first user and the second user.
8 more elements
A service node comprising:
- at least one communication interface;
- and
- a control system associated with the at least one communication interface and adapted to:
- receive a request from a computing device associated with a first user, the request being to connect to an established call between the first user and a second user;
- in response to the request, transmit to a call server a query for the information associated with the established call, wherein the call server is associated with the established call between the first user and the second user, wherein the query comprises an identifier of the first user involved in the call, further wherein the call with the first user includes an established voice call between the first user and the second user over a Public Switched Telephone Network (PSTN);
- receive from the call server the information associated with the call;
- and
- utilize the information to augment the call.
5 more elements
A method performed by a service node, the method comprising:
- receiving a request from a computing device associated with a first user, the request being to connect to an established call between the first user and a second user;
- in response to the request, transmitting to a call server a query for the information associated with the established call, wherein the call server is associated with the established call between the first user and the second user, wherein the query comprises an identifier of the first user involved in the call, further wherein the call with the first user includes an established voice call between the first user and the second user over a Public Switched Telephone Network (PSTN);
- receiving from the call server the information associated with the call;
- and
- utilizing the information to augment the call.
2 more elements
Dependencies are inferred from the claim text.