Community-based response system

A computer-implemented method for communicating information to medical responders, the method comprising:

• registering, with a computer server system, a plurality of individuals as potential responders for medical problems, and associating particular ones of the plurality of individuals with accounts for sending data to devices of the particular ones of the plurality of individuals, wherein registering the plurality of potential responders comprises posting a sign-up software application that is internet accessible, and registering volunteers from the public using the sign-up software application, wherein the sign-up software application is provided on a public application marketplace that makes applications from various publishers available for download by members of the public;
• receiving at a central computer service associated with the computer server system, an indication that an emergency event is occurring, and receiving information that identifies a current location of the emergency event;
• providing for display to a dispatcher of the central computer service, (a) a graphical digital map showing the current location of the emergency event and surrounding areas, (b) icons overlaid on the map representing particular ones of the plurality of registered individuals who are determined to be in geographic proximity to the location of the emergency event, particular ones of the icons at locations on the map that corresponds to a current geographic location of a particular registered individual, and (c) information that indicates rescue capabilities of particular ones of the plurality of registered individuals;
• identifying, with the central computer service and in response to selections by the dispatcher from among the particular ones of the registered plurality of individuals who have icons overlaid on the map, one or more registered individuals who are to receive an invitation to respond to the emergency event;
• determining locations in an area around the location of the emergency event where a medical device is registered as being stored and available for public use;
• transmitting, by the central computer service and to computing devices of the one or more registered individuals, digital data that identifies the location of the emergency event and information for generating, on the computing devices, a map that shows the location of the emergency event and a location of the medical device, wherein the medical device that is shown is a device determined to be around the location of the emergency event,
• wherein the one or more registered individuals comprise responders determined by the computer server system to be lay responders who are not assigned responsibility to provide lifesaving services in an area around the event;
• receiving a response from a first of the one or more registered individuals;
• and
• automatically making a voice connection between a portable telephone corresponding to the first of the one or more registered individuals and a portable telephone of another of the one or more registered individuals, the connection made as a result of the dispatcher inviting the two registered individuals.

A computer-implemented method for communicating information to medical responders, the method comprising:

• registering, with a computer server system, a plurality of individuals as potential responders for medical problems, and associating particular ones of the plurality of individuals with accounts for sending data to devices of the particular ones of the plurality of individuals, wherein registering the plurality of potential responders comprises posting a sign-up software application that is internet accessible, and registering volunteers from the public using the sign-up software application, wherein the sign-up software application is provided on a public application marketplace that makes applications from various publishers available for download by members of the public;
• receiving at a central computer service associated with the computer server system, an indication that an emergency event is occurring, and receiving information that identifies a current location of the emergency event;
• providing for display to a dispatcher of the central computer service, (a) a graphical digital map showing the current location of the emergency event and surrounding areas, (b) icons overlaid on the map representing particular ones of the plurality of registered individuals who are determined to be in geographic proximity to the location of the emergency event, particular ones of the icons at locations on the map that corresponds to a current geographic location of a particular registered individual, and (c) information that indicates rescue capabilities of particular ones of the plurality of registered individuals;
• identifying, with the central computer service and in response to selections by the dispatcher from among the particular ones of the registered plurality of individuals who have icons overlaid on the map, one or more registered individuals who are to receive an invitation to respond to the emergency event;
• determining locations in an area around the location of the emergency event where one or more medical devices are registered as being stored and available for public use;
• transmitting, by the central computer service and to computing devices of the one or more registered individuals, digital data that identifies the location of the emergency event and information for generating, on the computing devices, a map that shows the location of the emergency event and a location of the one or more medical devices, wherein the one or more medical devices that are shown are devices determined to be around the location of the emergency event,
• wherein the one or more registered individuals comprise responders determined by the computer server system to be lay responders who are not assigned responsibility to provide lifesaving services in an area around the event;
• transmitting to mobile devices determined to correspond to the one or more registered individuals information for generating a map that displays to a respective registered individual a location of the event and a current location of the respective registered individual relative to the location of the event;
• and
• the information for generating the map that displays locations of one or more medical devices in geographic proximity to the event is in response to identifying whether the one or more medical devices are scheduled to be currently available for use by the public.

A system for coordinating actions by responders to an emergency event, the system comprising:

• a dispatch server having one or more computer processors and arranged to receive notifications of emergency events from reporting callers and to provide for dispatch of professional responders, wherein dispatched responders are each associated with a particular account for sending data to a device for a corresponding responder;
• a notification system, executable on a computer server system, to identify lay responders who are in a vicinity of reported emergency events and notify the lay responders about reported emergency events in their area, wherein the lay responders are individuals who are not assigned responsibility by a lifesaving organization to serve emergency events in their area and are identified separately from professional responders who are assigned responsibility by a lifesaving organization to serve emergency events in their area, the notification system also arranged to (a) determine locations in a vicinity of an emergency event where medical devices are registered as being stored and available for public use, and (b) provide, to devices associated with the lay responders, information for generating a map on the devices that shows the location of the emergency event and a location of medical devices that are determined to be in the vicinity of the emergency event;
• and
• an inter-respondent communication system programmed to make automatic electronic voice connections between professional responders for an emergency event and lay responders who have identified themselves as available in response to a notification from the notification system and have been selected by a dispatcher,
• wherein the lay responders are volunteers from the public who are registered via a sign-up software application accessible via the internet, wherein the sign-up software application is provided on a public application marketplace that makes applications from various publishers available for download by members of the public, and
• wherein the notification system identifies the lay responders from the registered volunteers based on third-party verification that the particular ones of the registered volunteers are qualified to provide a predetermined level of medical care.

A system for coordinating actions by responders to an emergency event, the system comprising:

• a dispatch server having one or more computer processors and arranged to receive notifications of emergency events from reporting callers and to provide for dispatch of professional responders, wherein dispatched responders are each associated with a particular account for sending data to a device for a corresponding responder;
• a notification system, executable on a computer server system, to identify lay responders who are in a vicinity of reported emergency events and notify the lay responders about reported emergency events in their area, wherein the lay responders are individuals who are not assigned responsibility by a lifesaving organization to serve emergency events in their area and are identified separately from professional responders who are assigned responsibility by a lifesaving organization to serve emergency events in their area, the notification system also arranged to (a) determine locations in a vicinity of emergency events where medical devices are registered as being stored and available for public use, and (b) provide, to devices associated with the lay responders, information for generating a map on the devices that shows the location of the event and a location of medical devices that are determined to be in the vicinity of the emergency events,
• wherein the lay responders are volunteers from the public who are registered via a sign-up software application accessible via the internet, wherein the sign-up software application is provided on a public application marketplace that makes applications from various publishers available for download by members of the public;
• an inter-respondent communication system programmed to make automatic electronic voice connections between professional responders for an emergency event and lay responders who have identified themselves as available in response to a notification from the notification system and have been selected by a dispatcher;
• and
• a voice communication system for automatically making voice connections between communications devices that are registered in the notification system as belonging to the one or more registered lay responders.

A system for coordinating actions by responders to an emergency event, the system comprising:

• a dispatch server having one or more computer processors and arranged to receive notifications of emergency events from reporting callers and to provide for dispatch of professional responders, wherein dispatched responders are each associated with a particular account for sending data to a device for a corresponding responder;
• a notification system, executable on a computer server system, to identify lay responders who are in a vicinity of reported emergency events and notify the lay responders about reported emergency events in their area, wherein the lay responders are individuals who are not assigned responsibility by a lifesaving organization to serve emergency events in their area and are identified separately from professional responders who are assigned responsibility by a lifesaving organization to serve emergency events in their area, the notification system also arranged to (a) determine locations in a vicinity of emergency events where medical devices are registered as being stored and available for public use, and (b) provide, to devices associated with the lay responders, information for generating a map on the devices that shows the location of the event and locations of medical devices that are determined to be in the vicinity of the emergency events,
• wherein the information for generating the map that shows locations of medical devices in the vicinity of the emergency events is provided in response to identifying whether the medical devices are scheduled to be currently available for use by the public, and
• wherein the lay responders are volunteers from the public who are registered via a sign-up software application accessible via the internet, wherein the sign-up software application is provided on a public application marketplace that makes applications from various publishers available for download by members of the public;
• and
• an inter-respondent communication system programmed to make automatic electronic voice connections between professional responders for an emergency event and lay responders who have identified themselves as available in response to a notification from the notification system and have been selected by a dispatcher.

A computer program product comprising computer-readable instructions tangibly embodied in a non-transitory computer-readable storage device, the instructions executable by one or more processing devices to perform operations comprising:

• registering, with a computer server system, a plurality of individuals as potential responders for medical problems, and associating particular ones of the plurality of individuals with accounts for sending data to devices of the particular ones of the plurality of individuals;
• receiving at a central computer service associated with the computer server system, an indication that an emergency event is occurring, and receiving information that identifies a current location of the emergency event;
• providing for display to a dispatcher of the central computer service, (a) a graphical digital map showing the current location of the emergency event and surrounding areas, (b) icons overlaid on the map representing particular ones of the plurality of registered individuals who are determined to be in geographic proximity to the location of the emergency event, particular ones of the icons at locations on the map that corresponds to a current geographic location of a particular registered individual, and (c) information that indicates rescue capabilities of particular ones of the plurality of registered individuals, wherein the information is based on third-party verification that the particular ones of the plurality of registered individuals are qualified to provide a predetermined level of medical care;
• identifying, with the central computer service and in response to selections by the dispatcher from among the particular ones of the registered plurality of individuals who have icons overlaid on the map, one or more registered individuals who are to receive an invitation to respond to the emergency event;
• determining locations in an area around the location of the emergency event where a medical device is registered as being stored and available for public use;
• and
• transmitting, by the central computer service and to computing devices of the one or more registered individuals, digital data that identifies the location of the emergency event and information for generating, on the computing devices, a map that shows the location of the emergency event and a location of the medical device, wherein the medical device that is shown is a device determined to be around the location of the emergency event,
• wherein the one or more registered individuals comprise responders determined by the computer server system to be lay responders who are not assigned responsibility to provide lifesaving services in an area around the event.

A computer program product comprising computer-readable instructions tangibly embodied in a non-transitory computer-readable storage device, the instructions executable by one or more processing devices to perform operations comprising:

• registering, with a computer server system, a plurality of individuals as potential responders for medical problems, and associating particular ones of the plurality of individuals with accounts for sending data to devices of the particular ones of the plurality of individuals, wherein registering the plurality of potential responders comprises posting a sign-up software application that is internet accessible, and registering volunteers from the public using the sign-up software application, wherein the sign-up software application is provided on a public application marketplace that makes applications from various publishers available for download by members of the public;
• receiving at a central computer service associated with the computer server system, an indication that an emergency event is occurring, and receiving information that identifies a current location of the emergency event;
• providing for display to a dispatcher of the central computer service, (a) a graphical digital map showing the current location of the emergency event and surrounding areas, (b) icons overlaid on the map representing particular ones of the plurality of registered individuals who are determined to be in geographic proximity to the location of the emergency event, particular ones of the icons at locations on the map that corresponds to a current geographic location of a particular registered individual, and (c) information that indicates rescue capabilities of particular ones of the plurality of registered individuals;
• identifying, with the central computer service and in response to selections by the dispatcher from among the particular ones of the registered plurality of individuals who have icons overlaid on the map, one or more registered individuals who are to receive an invitation to respond to the emergency event;
• determining locations in an area around the location of the emergency event where a medical device is registered as being stored and available for public use;
• transmitting, by the central computer service and to computing devices of the one or more registered individuals, digital data that identifies the location of the emergency event and information for generating, on the computing devices, a map that shows the location of the emergency event and a location of the medical device, wherein the medical device that is shown is a device determined to be around the location of the emergency event,
• wherein the one or more registered individuals comprise responders determined by the computer server system to be lay responders who are not assigned responsibility to provide lifesaving services in an area around the event;
• receiving a response from a first of the one or more registered individuals;
• and
• automatically making a voice connection between a portable telephone corresponding to the first of the one or more registered individuals and a portable telephone of another of the one or more registered individuals, the connection made as a result of the dispatcher inviting the two registered individuals.

A computer program product comprising computer-readable instructions tangibly embodied in a non-transitory computer-readable storage device, the instructions executable by one or more processing devices to perform operations comprising:

• registering, with a computer server system, a plurality of individuals as potential responders for medical problems, and associating particular ones of the plurality of individuals with accounts for sending data to devices of the particular ones of the plurality of individuals, wherein registering the plurality of potential responders comprises posting a sign-up software application that is internet accessible, and registering volunteers from the public using the sign-up software application, wherein the sign-up software application is provided on a public application marketplace that makes applications from various publishers available for download by members of the public;
• receiving at a central computer service associated with the computer server system, an indication that an emergency event is occurring, and receiving information that identifies a current location of the emergency event;
• providing for display to a dispatcher of the central computer service, (a) a graphical digital map showing the current location of the emergency event and surrounding areas, (b) icons overlaid on the map representing particular ones of the plurality of registered individuals who are determined to be in geographic proximity to the location of the emergency event, particular ones of the icons at locations on the map that corresponds to a current geographic location of a particular registered individual, and (c) information that indicates rescue capabilities of particular ones of the plurality of registered individuals;
• identifying, with the central computer service and in response to selections by the dispatcher from among the particular ones of the registered plurality of individuals who have icons overlaid on the map, one or more registered individuals who are to receive an invitation to respond to the emergency event;
• determining locations in an area around the location of the emergency event where one or more medical devices are registered as being stored and available for public use;
• transmitting, by the central computer service and to computing devices of the one or more registered individuals, digital data that identifies the location of the emergency event and information for generating, on the computing devices, a map that shows the location of the emergency event and a location of the one or more medical devices, wherein the one or more medical devices that are shown are devices determined to be around the location of the emergency event,
• wherein the one or more registered individuals comprise responders determined by the computer server system to be lay responders who are not assigned responsibility to provide lifesaving services in an area around the event;
• transmitting to mobile devices determined to correspond to the one or more registered individuals information for generating a map that displays to a respective registered individual a location of the event and a current location of the respective registered individual relative to the location of the event;
• and
• wherein transmitting the information for generating the map that displays locations of one or more medical devices in geographic proximity to the event is in response to identifying whether the one or more medical devices are scheduled to be currently available for use by the public.