System and method for initiating online social interactions based on conference call participation
AssigneeAvaya Inc.
InventorMichael J. Sammon
Life of this patent
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Abstract
Disclosed herein are systems, computer-implemented methods, and tangible computer-readable storage media for automatically initiating online social interactions based on participation in a conference call. Audio of the conference call is analyzed for data, such as timestamps indicating when people spoke, the volume of speech, words per minute, and emotional context. This analysis determines relationships between participants, and initiates online social interactions compatible with those relationships. This initialization can take the form of a prompt, or can be performed without interruption to the participants.
Claims20
A method comprising:
- analyzing, via a processor, an audio stream associated with a conference call, to yield an analysis;
- based on the analysis, classifying a relationship type between a first participant on the conference call and a second participant on the conference call;
- based on the relationship type, identifying a type of online social interaction to initiate between the first participant and the second participant;
- based on the type of online social interaction, identifying an online social account for initiating the type of online social interaction;
- based on the analysis, determining a relationship strength between the first participant and the second participant;
- and
- when the relationship strength satisfies a threshold for the relationship type, presenting a prompt to the second participant for initiating an online social interaction between the first participant and the second participant via the online social account.
A system, comprising:
- a processor;
- and
- a computer-readable storage device storing instructions which, when executed by the processor, cause the processor to perform operations comprising:
- analyzing, via a processor, audio of a conference call, to yield an analysis;
- determining, based on the analysis, a relationship type between a first participant on the conference call and a second participant on the conference call;
- based on the relationship type, identifying a type of online social interaction to initiate between the first participant and the second participant;
- based on the type of online social interaction, identifying an online social account for initiating the type of online social interaction;
- based on the analysis, determining a relationship strength between the first participant and the second participant;
- and
- when the relationship strength satisfies a threshold for the relationship type, presenting a prompt to the second participant for initiating an online social interaction between the first participant and the second participant via the online social account.
A computer-readable device having instructions stored which, when executed by a processor, cause the processor to perform operations comprising:
- analyzing, via a processor, audio of a conference call, to yield an analysis;
- determining, based on the analysis, a relationship type between a first participant on the conference call and a second participant on the conference call;
- based on the relationship type, identifying a type of online social interaction to initiate between the first participant and the second participant;
- based on the type of online social interaction, identifying an online social account for initiating the type of online social interaction;
- based on the analysis, determining a relationship strength between the first participant and the second participant;
- and
- when the relationship strength satisfies a threshold for the relationship type, presenting a prompt to the second participant for initiating an online social interaction between the first participant and the second participant, via the online social account.
Dependencies are inferred from the claim text.