Line connection apparatus and method

A line connection method performed in a computer, the method comprising:

• recording, by the computer, first person identification information by corresponding to second person identification information in a connection control database stored in a storage part when a hold is recognized, the first person identification information identifying a first person who holds a line, the second person identification information identifying a second person for whom the line is held, the connection control database for managing holding a line and releasing a hold of the line;
• and
• referring, by the computer, to the connection control database stored in the storage part and to have a first person terminal of the first person receive a re-connection request while retaining a hold state based on the first person identification information, which is corresponded to the second person identification information indicated by the re-connection request, in response to the re-connection request conducted by a same second person after the line is disconnected in the hold state,
• wherein the recording the first person identification information includes
• setting, by the computer, a value acquired by adding a lock time standard value to a disconnection time to a lock time in the connection control database when recognizing a disconnection of the line, the lock time being corresponded, to the first person identification information and the second person identification information which are pertinent to the disconnection of the line, the lock time standard value to exclude a connection request sent from a terminal other than a second person terminal of the second person identification information;
• and
• the referring to the connection control database includes
• acquiring, by the computer, the second person identification information from the re-connection request;
• and
• determining, by the computer, whether the lock time is set by corresponding to the second person identification information acquired by the acquiring the second person identification information in the connection control database,
• wherein when the determining determines that the lock time is set, the referring to the connection control database makes the first person terminal of the first person to receive the re-connection request based on the first person identification information corresponded to the second person identification information.

A non-transitory computer-readable recording medium recorded with a program which, when executed by a computer, causes the computer to perform a line control process comprising:

• recording first person identification information by corresponding to second person identification information in a connection control database stored in a storage part when a hold is recognized, the first person identification information identifying a first person who holds a line, the second person identification information identifying a second person for whom the line is held, the connection control database for managing holding a line and releasing a hold of the line;
• and
• referring to the connection control database stored in the storage part and to have a first person terminal of the first person receive a re-connection request while retaining a hold state based on the first person identification information, which is corresponded to the second person identification information indicated by the re-connection request, in response to the re-connection request conducted by a same second person after the line is disconnected in the hold state,
• wherein the recording the first person identification information includes
• setting a value acquired by adding a lock time standard value to a disconnection time to a lock time in the connection control database when recognizing a disconnection of the line, the lock time being corresponded to the first person identification information and the second person identification information which are pertinent to the disconnection of the line, the lock time standard value to exclude a connection request sent from a terminal other than a second person terminal of the second person identification information;
• and
• the referring to the connection control database includes
• acquiring the second person identification information from the re-connection request;
• and
• determining whether the lock time is set by corresponding to the second person identification information acquired by the acquiring the second person identification information in the connection control database,
• wherein when the determining determines that the lock time is set, the referring to the connection control database makes the first person terminal of the first person to receive the re-connection request based on the first person identification information corresponded to the second person identification information.