Monitoring instant messaging usage
AssigneeInternational Business Machines Corporation
InventorsCarl A. Braam, David M. Ogle
Life of this patent
Estimating the term…
Abstract
A method of monitoring instant messaging usage can include identifying an instant messaging session between a plurality of participants, selecting a participant in the instant messaging session, identifying at least one attribute of the instant messaging session, and identifying at least one attribute of the selected participant. The method further can include determining an instant messaging usage metric for the selected participant according to the at least one attribute of the instant messaging session and the at least one attribute of the selected participant and outputting the instant messaging usage metric of the selected participant.
Claims20
A computer-implemented method of monitoring instant messaging usage comprising:
- identifying an instant messaging session between a plurality of participants;
- selecting a participant in the instant messaging session;
- identifying at least one attribute of the instant messaging session and weighting the attribute of the instant messaging session;
- identifying at least one attribute of the selected participant and weighting the attribute of the selected participant;
- determining an organizational distance between the selected participant and at least one other participant within an organizational hierarchy;
- determining an instant messaging usage metric for the selected participant according to at least the weighted attribute of the instant messaging session, the weighted attribute of the selected participant, and the organizational distance between the selected participant and the at least one other participant;
- and
- outputting the instant messaging usage metric of the selected participant.
A computer-implemented method of monitoring instant messaging usage comprising:
- identifying an instant messaging session between a plurality of participants;
- selecting a participant in the instant messaging session;
- identifying a type of data exchanged during the instant messaging session;
- identifying an organizational attribute of the selected participant that pertains to the selected participant's position within an organization;
- determining an instant messaging usage metric for the selected participant according to the data type of the instant messaging session and the organizational attribute of the selected participant, wherein the usage metric is a cost of instant messaging usage;
- and
- outputting the instant messaging usage metric of the selected participant.
A computer-readable storage device comprising:
- computer-usable program code stored thereon that monitors instant messaging usage, the computer-readable storage comprising:
- computer-usable program code that identifies an instant messaging session between a plurality of participants;
- computer-usable program code that selects a participant in the instant messaging session;
- computer-usable program code that identifies at least one attribute of the instant messaging session and weights the attribute of the instant messaging session;
- computer-usable program code that identifies at least one attribute of the selected participant and weights the attribute of the selected participant;
- computer-usable program code that determines an organizational distance between the selected participant and at least one other participant within an organizational hierarchy;
- computer-usable program code that determines an instant messaging usage metric for the selected participant according to at least the weighted attribute of the instant messaging session, the weighted attribute of the selected participant, and the organizational distance between the selected participant and the at least one other participant;
- and
- computer-usable program code that outputs the instant messaging usage metric of the selected participant, wherein
- the computer-readable storage device does not consist of a transitory, propagating signal.
Dependencies are inferred from the claim text.