US 9,177,271 B2Granted

Heterogeneous information technology (IT) infrastructure management orchestration

AssigneeHewlett-Packard Development Company, L.P.

InventorJeffery D. Thomas

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Abstract

In certain embodiments, a method includes accessing one or more parameters based on an IT service request received from an upper-layer IT interface, the parameters formatted according to an upper-layer IT interface construct. Appropriate IT domains are determined, according to at least a portion of the parameters, from a number of IT domains for implementing IT infrastructure for fulfilling the request, the domains each associated with one or more vendor-specific solutions for providing IT infrastructure of a type associated with the domain. Using a common semantic interrelational data model that includes mappings of constructs for upper-layer IT interfaces to constructs for IT domains, at least a portion of the parameters are translated from the upper-layer IT interface construct into constructs suitable for use by the determined appropriate domains. One or more parameterized instructions operable to cause appropriate vendor-specific implementations of the determined appropriate domains to implement appropriate infrastructure for fulfilling the request are communicated.

Claims17

Dependent claims

A system that facilitates management of Information Technology (IT), comprising:

a non-transitory storage medium storing computer-executable code;
a processor to execute the computer-executable code;
an orchestration engine implemented by the processor executing the computer-executable code from the non-transitory storage medium, the orchestration engine to translate parameters from an upper layer interface of a heterogeneous IT infrastructure to constructs of a domain associated with a vendor specific solution and vice versa, wherein the domain fulfills a request for a modification of existing services currently being provided by the heterogeneous IT infrastructure, the non-transitory storage medium storing mappings of the constructs from the upper-layer interface to the domain;
and
a selection and implementation mechanism implemented by the processor executing the computer-executable code from the non-transitory storage medium to at least:
determine the vendor specific solution from among a plurality of vendors that supply the existing services;
and
implement the vendor specific solution for integration with the heterogeneous IT infrastructure, to achieve the modification,
wherein the upper layer interface comprises:
a service-level agreement (SLA)-to-operational level agreement (OLA) IT service decomposition interface to decompose a description of one or more of service delivery automation, enterprise service management, and IT service management to an OLA IT service;
and
a service-level management resources interface to describe one or more of a Runbook, a service descriptor, and a security policy, the service-level management resources interface available to the SLA-to-OLA IT service decomposition interface, the SLA-to-OLA IT service decomposition interface using the service-level management resources interface to decompose the description to the OLA IT service.

9 more elements

A method of managing Information Technology (IT) systems, comprising:

receiving a request for modification of existing services that are currently being provided by an IT infrastructure, the request received from an upper-layer IT interface;
accessing a parameter based on the request the parameter formatted according to an upper-layer IT interface construct of a heterogeneous IT infrastructure, including:
accessing a request parameter provided in the request;
and
accessing the upper-layer IT interface to determine at least a portion of the parameter based on the request parameter provided in the request;
determining by a system including a processor, an IT domain for a vendor specific solution of the heterogeneous IT infrastructure, based in-part on the parameter, from among a plurality of vendors that supply the existing service;
translating the parameter from the upper layer IT interface to obtain a construct associated with the IT domain, the translating act employs a common semantic interrelational data model;
receiving a response generated by vendor-specific implementations of the IT domain;
abstracting the response so that the response is no longer vendor-specific;
translating the response as has been abstracted via an interelational data model;
processing relationships among the heterogeneous IT infrastructure via an orchestration engine, using the response as has been translated;
and
implementing modifications in the IT infrastructure to fulfill the request wherein the upper-layer IT interface comprises:
a service-level agreement (SLA)-to-operational level agreement (OLA) IT service decomposition interface to decompose a service description to an OLA IT service;
and
a service-level management resources interface to describe at least a Runbook, the SLA-to-OLA IT service decomposition interface using the service-level management resources interface to decompose the service description to the OLA IT service.

13 more elements

Dependencies are inferred from the claim text.

Facts

Application: 12/191,838Filed 14 Aug 2008
Published: US 2010/0042449 A118 Feb 2010
Granted: 3 Nov 2015
Term ends: Not estimatedThe source records don’t support an estimate.

Classification7 codes

G06Q 10/06
Administration; Management: resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation…
G06Q 40/00
Finance
H04L 41/5006
Managing SLA; Interaction between SLA and QoS: creating or negotiating SLA contracts, guarantees or penalties
H04L 41/50
Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks: network service…