Information processing apparatus, information processing method, and non-transitory computer readable medium

An information processing method implemented by a computer comprising:

• performing authentication of an user;
• accessing an external service via a communication channel;
• retrieving first user information which is stored user identification information and password information for accessing the external service in the accessing and for utilizing the external service and which is associated with user information for identifying a user who has been authenticated in the performing of authentication, the first user information being associated with device authentication information which is information regarding a right to use an information processing apparatus;
• retrieving second user information which is different from the first user information and is user identification information and password information having been previously input by an unauthenticated user who has not been authenticated in the performing of authentication and having been used in the accessing;
• judging whether a user has been authenticated when a user attempts to access the external service;
• and
• performing control whereby:
• when the judging step judges that the user has been authenticated, the acquiring of first user information includes acquiring authenticated access information associated with the user information of the user who has been authenticated in the performing of authentication and the accessing accesses the external service by using the acquired authenticated access information,
• when a user attempts to access the external service in the accessing without being authenticated in the performing of authentication, so that the acquiring of second user information acquires the second user information and the acquired second user information is displayed, the external service is accessed by using second user information selected from among the displayed second user information and an input password, and
• a display unit displays the acquired first user information acquired and accesses the external service upon receipt of an instruction to access the external service,
• wherein in response to an elapse of a predetermined period or arrival of an instruction to cancel an authenticated state after the displaying of the acquired first user information on the display unit, performing control to acquire the second user information, and the display unit displays unauthenticated access information acquired by the acquiring of the second user information instead of the first user information.

A non-transitory computer readable medium storing a program causing a computer to execute a process for information processing, the process comprising:

• performing authentication of an user;
• accessing an external service via a communication channel;
• retrieving first user information which is stored user identification information and password information for accessing the external service in the accessing and for utilizing the external service and which is associated with user information for identifying a user who has been authenticated in the performing of authentication, the first user information being associated with device authentication information which is information regarding a right to use an information processing apparatus;
• retrieving second user information which is different from the first user information and is user identification information and password information having been input by an unauthenticated user who has not been authenticated in the performing of authentication and having been used in the accessing;
• judging whether a user has been authenticated when a user attempts to access the external service;
• and
• performing control whereby:
• when the judging step judges that the user has been authenticated, the acquiring of first user information acquires authenticated access information associated with the user information of the user who has been authenticated in the performing of authentication and the accessing accesses the external service by using the acquired authenticated access information, and
• when a user attempts to access the external service in the accessing without being authenticated in the performing of authentication, so that the acquiring of second user information acquires the second user information and the acquired second user information is displayed, the external service is accessed by using second user information selected from among the displayed second user information and an input password, and
• a display unit displays the acquired first user information acquired and accesses the external service upon receipt of an instruction to access the external service,
• wherein in response to an elapse of a predetermined period or arrival of an instruction to cancel an authenticated state after the displaying of the acquired first user information on the display unit, performing control to acquire the second user information, and the display unit displays unauthenticated access information acquired by the acquiring of the second user information instead of the first user information.

An information processing apparatus comprising:

• an authentication processing unit that authenticates a user for using a function of the information processing apparatus using device authentication information regarding a right to use the information processing apparatus;
• a display unit that displays information;
• a memory unit;
• a first user information acquiring unit that acquires a first user information for accessing an external service, the first user information being stored user identification information and password information for accessing an external service, and the first user information is associated with the device authentication information;
• a second user information acquiring unit that acquires a second user information which is different from the first user information and pre-input by an unauthenticated user and stored in the memory unit, the second user information being user identification information used for accessing the external service;
• a judging unit that judges whether a user has been authenticated by the authentication processing unit when a user attempts to access the external service;
• and
• a controller that performs control in such a manner wherein:
• when the judging unit judges that the user has been authenticated by the authentication processing unit, the first user information acquiring unit retrieves the first user information and accesses the external service, and
• when that the judging unit judges that the user has not been authenticated by the authentication processing unit, the second user information acquiring unit retrieves the second user information and the display unit displays the second user information, and accesses the external service by using second user information selected from among the displayed second user information and an input password information input by the user, and
• wherein when the user is authenticated by the authentication processing unit after the displaying of the second user information acquired by the second user information acquiring unit on the display unit, the controller performs control so that the first information acquiring unit acquires first user information of the user and the display unit displays the first user information acquired by the first user information acquiring unit instead of the second user information,
• wherein the controller performs control so that the display unit displays the first user information acquired by the first user information acquiring unit and accesses the external service upon receipt of an instruction to access the external service, and
• wherein in response to an elapse of a predetermined period or arrival of an instruction to cancel an authenticated state after the displaying of the first user information acquired by the first user information acquiring unit on the display unit, the controller performs control so that the second user information acquiring unit acquires the second user information and the display unit displays the unauthenticated access information acquired by the second user information acquiring unit instead of the first user information.