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US 9,167,379 B1Granted
Automatic location-based emergency response system
AssigneeTritech Software Systems
InventorsMark David Hamilton, Rochelle Rae Newsome, Scott Michael MacDonald, Paul L. Crosby, Chen-Lu Meng, Eyal Levin
Life of this patent
Estimating the term…
Abstract
Systems and methods to automatically provide emergency information to emergency responders operate responsive to an incoming emergency call being placed to an emergency call center. Based on geographical information associated with an emergency call, a determined set of emergency responders is alerted and/or notified as soon as possible, e.g. before the call is answered and/or before the call is completed.
Claims20
A system configured to automatically provide emergency information to emergency responders, the system comprising:
- one or more processors configured to execute computer program modules, the computer program modules comprising:
- a call monitor module configured to monitor incoming emergency calls being placed to an emergency call center;
- a location module configured to determine geographical locations associated with the incoming emergency calls such that, responsive to a first call being placed by a first caller to the emergency call center regarding a first emergency, the location module determines a first geographical location associated with the incoming emergency call;
- a responder module configured to determine sets of emergency responders for incoming emergency calls based on the geographical locations associated with the incoming emergency calls, wherein the responder module is further configured to determine a threshold number of emergency responders, wherein the responder module is further configured such that, responsive to the first call being placed to the emergency call center, a first set of emergency responders including a first number of emergency responders for the first call is determined by the responder module based on proximity to the first geographical location and further based on a comparison of the threshold number with the first number of emergency responders;
- a notification module configured to generate notifications that correspond to the incoming emergency calls such that, responsive to the first call being placed to the emergency call center, a first notification corresponding to the first call is generated by the notification module, wherein the first notification includes status information regarding the first emergency;
- and
- an alert module configured to provide notifications to the determined sets of emergency responders, wherein provision of the notifications is implemented automatically, responsive to the individual emergency calls being placed to the emergency call center such that, responsive to the first call being placed to the emergency call center, provision of the first notification to the first set of emergency responders is implemented automatically, and such that the status information regarding the first emergency is accessible to the first set of emergency responders,
- wherein the notification module is further configured to, responsive to additional emergency information regarding the first emergency becoming available, modify the status information included in the first notification, such that the modified status information regarding the first emergency is accessible to the first set of emergency responders.
5 more elements
A computer-implemented method for automatically providing emergency information to emergency responders, the method being performed by one or more processors configured to execute computer program modules, the method comprising:
- monitoring incoming emergency calls being placed to an emergency call center, wherein the emergency calls include a first call by a first caller;
- determining geographical locations associated with the incoming emergency calls, wherein the geographical locations include a first geographical location associated with the first call regarding a first emergency;
- determining a threshold number of emergency responders;
- determining sets of emergency responders for the incoming emergency calls based on the geographical locations, wherein, responsive to the first call being placed to the emergency call center, the sets include a first set of emergency responders including a first number of emergency responders for the first call based on proximity to the first geographical location and further based on a comparison of the threshold number with the first number of emergency responders;
- generating notifications that correspond to the incoming emergency calls, wherein, responsive to the first call being placed to the emergency call center, the notifications include a first notification that corresponds to the first call, wherein the first notification includes status information regarding the first emergency;
- providing notifications to sets of emergency responders automatically, wherein, responsive to the first call being placed to the emergency call center, the provided notifications include the first notification to the first set of emergency responders, wherein the first notification is provided such that the status information regarding the first emergency is accessible to the first set of emergency responders;
- and
- modifying, responsive to additional emergency information regarding the first emergency becoming available, the status information included in the first notification, such that the modified status information regarding the first emergency is accessible to the first set of emergency responders.
5 more elements
Dependencies are inferred from the claim text.