Provision of text messages to emergency call takers
AssigneeAT&T Mobility II LLC
InventorBrian K. Daly
Life of this patent
Estimating the term…
Abstract
Concurrent text and voice communications can be maintained with an emergency call taker. An application executing on a mobile communications device in conjunction with a network gateway provide voice communication as well as an interactive Short Messaging System (SMS) session with a public safety answering point (PSAP). The gateway correlates and manages SMS messages with the PSAP and the mobile device. As such, a virtual session is generated over a traffic channel, that provides the advantages of a voice call as well as allowing text based communications.
Claims20
An apparatus comprising:
- a processor;
- and
- memory coupled to the processor, the memory comprising executable instructions that when executed by the processor cause the processor to effectuate operations comprising:
- initiating a text based session between a device and public safety answering point (PSAP) equipment;
- responsive to initiating the text based session, establishing a voice call, wherein:
- an intended recipient of the voice call is the PSAP equipment;
- the voice call comprises an audio indication that a first text message is forthcoming;
- receiving, via a traffic channel, a second text message comprising an indication that a text session has been established between the device and the PSAP equipment, wherein the received second text message is received from an intermediate entity other than the PSAP equipment;
- responsive to receiving the second text message, providing the first text message, wherein:
- an intended recipient of the first text message is the PSAP equipment via the intermediate entity;
- and
- the voice call and the text session are concurrently active.
A computer readable storage medium that is not a signal comprising executable instructions that when executed by a processor cause the processor to effectuate operations comprising:
- initiating a text based session between a device and public safety answering point (PSAP) equipment;
- responsive to initiating the text based session, establishing a voice call, wherein:
- an intended recipient of the voice call is the PSAP equipment;
- the voice call comprises an audio indication that a first text message is forthcoming;
- receiving, via a traffic channel, a second text message comprising an indication that a text session has been established between the device and the PSAP equipment, wherein the received second text message is received from an intermediate entity other than the PSAP equipment;
- responsive to receiving the second text message, providing the first text message, wherein:
- an intended recipient of the first text message is the PSAP equipment via the intermediate entity;
- and
- the voice call and the text session are concurrently active.
A method comprising:
- initiating a text based session between a device and public safety answering point (PSAP) equipment;
- responsive to initiating the text based session, establishing a voice call, wherein:
- an intended recipient of the voice call is the PSAP equipment;
- the voice call comprises an audio indication that a first text message is forthcoming;
- receiving, via a traffic channel, a second text message comprising an indication that a text session has been established between the device and the PSAP equipment, wherein the received second text message is received from an intermediate entity other than the PSAP equipment;
- responsive to receiving the second text message, providing the first text message, wherein:
- an intended recipient of the first text message is the PSAP equipment via the intermediate entity;
- and
- the voice call and the text session are concurrently active.
Dependencies are inferred from the claim text.