Rules based actions for mobile device management
AssigneeFiberlink Communications Corporation
InventorsJatin Malik, Ratnesh Singh, Rajakumar Bopalli
Life of this patent
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Abstract
Utilizing a server-based rules-based action framework, methods and systems gather status and configuration information about each of a plurality of mobile devices, which include devices from different mobile platforms. At the server, software processes monitor status information and respond automatically to changes, causing administrator-selected rules to be evaluated to determine if an action should automatically be initiated.
Claims23
A method for providing device management services comprising steps of:
- gathering, at a server, from a network, status information related to an operating state of each of a plurality of mobile devices, each mobile device utilizing one of a plurality of different mobile operating systems, wherein the status information for each mobile device is gathered from a plurality of sources including each mobile device in a substantially real time manner;
- formatting the status information for each of the mobile devices, such that rules can be substantially uniformly applied to the status information across the plurality of different mobile operating systems;
- storing the status information in an electronic database accessible to the server;
- evaluating, at the server, a first compliance state of each of the mobile devices from the status information using a plurality of administrator-defined rules, wherein each of the rules applies to mobile devices regardless of mobile operating system;
- and
- initiating, at the server, at least one action defined by the administrator-defined rules in response to the step of evaluating,
- wherein the step of evaluating is performed by the server automatically, in response to changes in the status information in the electronic database.
A method for providing device management services comprising steps of:
- receiving, at a server, a plurality of attributes related to an operating state of each of a plurality of mobile devices, each mobile device utilizing one of a plurality of different mobile operating systems, wherein the attributes for each mobile device are gathered from a plurality of sources including each mobile device;
- making a determination that an attribute of a mobile device has changed;
- evaluating the attribute, by a processor at the server in response to the determination, to determine if the attribute change triggers at least one of a plurality of administrator-defined rules, which indicates that the attribute is out of compliance, wherein each of the rules applies to mobile devices regardless of mobile operating system;
- and
- automatically initiating, at the server, an action defined by the at least one of a plurality of administrator defined rules if the attribute is out of compliance,
- wherein the attribute is stored in a data store accessible to the server, that includes substantially real-time data, gathered from the plurality of sources on a network and pertaining to a plurality of attributes of a plurality of mobile devices, wherein the substantially real-time data is formatted, such that the rules can be substantially uniformly applied to the plurality of attributes across the plurality of different mobile operating systems.
A system for providing device management services comprising:
- a data store configured to be accessible by a server;
- a CPU of the server coupled to a memory configured to execute computer readable instructions;
- computer readable instructions for execution on the server comprising instructions configured to:
- automatically make a determination that an attribute of a mobile device stored in the data store has changed;
- evaluate the attribute, in response to the determination, to determine if the attribute change triggers at least one of a plurality of administrator-defined rules, which indicates that the attribute is out of compliance, wherein each of the rules applies to mobile devices regardless of mobile operating system;
- and
- automatically initiate an action defined by the at least one of a plurality of administrator defined rules if the attribute is out of compliance,
- wherein the data store is configured to gather substantially real-time data pertaining to a plurality of attributes related to an operating state of each of the plurality of mobile devices, the attributes for each mobile device being gathered from a plurality of sources including each mobile device, wherein each mobile device utilizes one of a plurality of different mobile operating systems, and the substantially real-time data is formatted, such that the rules can be substantially uniformly applied to the plurality of attributes across the plurality of different mobile operating systems.
Dependencies are inferred from the claim text.