Presenting VOP call trace data
AssigneeSprint Communications Company L.P.
InventorHeather M. Mayhan
Life of this patent
Estimating the term…
Abstract
An embodiment of a method, system, and medium provide for determining information about a communications call. The method includes receiving call data associated with establishing a communications path to communicate at least a portion of data using a voice-over-packet technology, and formatting at least a portion of said call data such that a source identifier and a destination identifier are viewable in a common area along with two or more of the following call-identifier information; physical-termination information and possible release codes. The format can be filterable.
Claims15
One or more non-transitory computer-readable media having computer-useable instructions embodied thereon for performing a method of determining information about a communications call between a first endpoint and a second endpoint, the method comprising:
- receiving at a processing system call data associated with establishing a communications path to communicate at least a portion of data using a voice-over-packet technology, wherein said processing system is located remotely from said first endpoint and said second endpoint;
- identifying a desired portion of the received call data;
- and
- formatting at the processing system the desire portion of the received call data such that a source identifier and a destination identifier are simultaneously viewable in a common area along with two or more of the following:
- (1) call-identifier information;
- (2) physical-termination information;
- and
- (3) possible release codes;
- wherein formatting the desired portion of the received call data includes formatting said data in a filterable format;
- and
- wherein said filterable format includes a spreadsheet format.
One or more non-transitory computer-readable media having computer-useable instructions embodied thereon for exposing information to troubleshoot a voice-over-packet call between a first endpoint device and a second endpoint device, the method comprising:
- obtaining at a remote processing system trace data associated with at least a portion of a communications link, wherein the remote processing system is located between the first endpoint device and the second endpoint device;
- extracting at the remote processing system a desired portion of the received call data;
- and
- formatting at the remote processing system the extracted portion of data from said trace data, said formatting comprising:
- (1) indicating a source identifier associated with an origination point of a leg of the call;
- (2) indicating a destination identifier associated with a destination point of a leg of the call;
- and
- (3) listing, in a viewable area common to said source identifier and to said destination identifier, predetermined portions of said trade data;
- wherein formatting the desired portion of the received call data includes formatting said data in a filterable format;
- and
- wherein said filterable format includes a spreadsheet format.
A method for synthesizing call-trace data including:
- analyzing a trace file that includes call-setup information associated with a communications call between a first device and a second device to identify certain strings present in said information, the trace file having a first format, and wherein the trace file is stored at a location that is remote from the first device and from the second device;
- based on said strings, extracting data related to said strings;
- and
- outputting the extracted data to a second file in a filterable second format, wherein the second format is different from the first format, and said filterable second format includes a spreadsheet format, and wherein when the second file is viewed, a source identifier and a destination identifier are simultaneously viewable in a common area along with two or more of the following:
- (1) call-identifier information;
- (2) physical-termination information;
- and
- (3) possible release codes.
Dependencies are inferred from the claim text.