Password protect feature for application in mobile device during a remote session
AssigneeAetherPal Inc.
InventorsRanjithkumar Palanichamy, Deepak Gonsalves
Life of this patent
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Abstract
Disclosed is a method of password protection applied to applications on mobile devices during a remote control session. When a mobile device is connected to a remote support technician providing said remote support technician access to the mobile device, when a user highlights a password field the password is contextually hidden on remote support technician's console. A toast message is displayed on the remote access console and the user's mobile device and the remote support technician is denied the ability to edit the user's password field.
Claims24
A method of protecting passwords on a mobile device during a remote management session, the method comprising:
- establishing a remote management session between a console and a mobile device;
- attempting, by the console, to access a protected application on the mobile device;
- pausing streaming of the remote management session between the mobile device and the console on a condition that a user is typing in a field for entry of user authentication data to access the protected application;
- and
- resuming streaming of the remote management session from the mobile device to the console on a condition that the user is typing outside the field for entry of the user authentication data.
A system for protecting passwords on a mobile device during a remote management session, comprising:
- a mobile device;
- a technician console configured with remote session communication protocol to establish a remote management session with the mobile device;
- and
- the technician console configured to attempt to access a protected application on the mobile device,
- wherein streaming of the remote management session between the mobile device and the technician console is paused on a condition that a user is typing in a field for entry of user authentication data to access the protected application and streaming is resumed on a condition that the user is typing outside the field for entry of the user authentication data.
Dependencies are inferred from the claim text.