Method and system of providing enhanced appointment notification service to mobile devices
AssigneeWest Corporation
InventorsJames K. Boutcher, Michael T. Mateer
Life of this patent
Estimating the term…
Abstract
A mobile device includes a client application configured to process and display a push notification specifying an appointment reminder originating from a server acting as an appointment manager. The client displays a menu of available options for conducting additional appointment-related transactions, such as confirmation, rescheduling, or cancellation of the appointment. Based on the user selection, the client conducts a user-interactive transaction with the server to complete the requested appointment service.
Claims20
A method, comprising:
- processing a notification by a mobile device, wherein the processing comprises providing a user with a plurality of appointment-related transaction selections, the plurality of appointment-related transaction selections comprising a reschedule selection;
- conducting, by the mobile device and a server, a user-interactive transaction, according to a transaction selection made by the user;
- and
- displaying, by the mobile device, a plurality of available appointment times when the user selects the reschedule selection.
A mobile device, comprising:
- a processor;
- memory communicably coupled to said processor;
- and
- a client application configured to:
- process a notification received from a data network, and present the notification to a user;
- enable a user to select at least one of a plurality of appointment-related transaction selections, the plurality of appointment-related transaction selections comprising a reschedule selection;
- enable the user to conduct, via the mobile device, a user-interactive transaction with the data network, according to a transaction selection made by the user;
- and
- display a plurality of available appointment times when the user selects the reschedule selection.
A non-transitory computer-readable medium comprising computer-executable instructions for execution by a processor, that, when executed, cause the processor to:
- process a notification communicated from a data network;
- present the notification to a user, via a mobile device;
- enable the user to conduct, via the mobile device, a user-interactive appointment-related transaction with the data network, the appointment-related transaction comprising a reschedule selection;
- and
- display a plurality of available appointment times when the user selects the reschedule selection.
Dependencies are inferred from the claim text.