Web page customization based on expertise level of a user
AssigneeGo Daddy Operating Company, LLC
InventorsBarbara J. Rechterman, Neil Proctor, Shawn Fitzpatrick, Bill Bennett
Life of this patent
Estimating the term…
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AssigneeGo Daddy Operating Company, LLC
InventorsBarbara J. Rechterman, Neil Proctor, Shawn Fitzpatrick, Bill Bennett
Estimating the term…
A Web site, through the use of a Rules Engine, determines an expertise level of a User for one or more topics on a Web page. The Rules Engine may analyze User related data, such as the search term used by the User to find the Web site, the past products purchased by the User, the path through the Web site taken by the User, the usage history by the User on the Web site, the demographics of the User and/or the self declared expertise level of the User, to determine an expertise level of the User for the topics on the Web page. A Display Engine may customize a Web page based on the expertise levels of a User so that topics on the Web page are presented in a manner most appropriate for the User. An Email Engine may be used to customize emails to the User so that topics in the email are presented in manner most appropriate for the User. A Support Entity Engine may also be used to route an incoming support inquiries from a User to an appropriate technical support person for the User.
A method for a server to provide a User using a client application customized information, comprising the steps of:
A method for customizing a Web page in a first Web site based on a User's expertise level, comprising the steps of:
A method for customizing a Web page in a Web site based on a User's expertise level, comprising the steps of:
A method for customizing a Web page on a Web site based on a dynamic expertise level of a User, comprising the steps of:
A method for a client application to receive information from a server, comprising the steps of:
Dependencies are inferred from the claim text.