Method and apparatus for backup communication services

A non-transitory computer-readable storage medium, comprising computer instructions which responsive to being executed by a processor of a wireless interface operating in a service area interface cause the processor to perform operations comprising:

• detecting a service deficiency in a portion of communication services supplied by a central office over first communication lines coupled between a cross-connect of the service area interface and a central office, wherein the service deficiency is based on a bit error rate not meeting a desired threshold without the portion of the communication services affected by the service deficiency being interrupted, a signal-to-noise ratio not meeting a desired threshold without an outage of the portion of the communication services affected by the service deficiency, and a quality of an analog signal not meeting a desired threshold without the communication services affected by the service deficiency being interrupted, wherein the service area interface is coupled with a plurality of establishments over second communication lines, wherein the cross-connect and the service area interface are remotely located from each of the plurality of establishments for distributing the communication services to each of the plurality of establishments;
• directing the cross-connect to provide communication services to a portion of the plurality of establishments affected by the service deficiency by way of a wireless transceiver supplying backup communication services by way of a wireless communication system to bypass the first communication lines while delivering the communication services to the portion of the plurality of establishments over the second communication lines;
• and
• detecting a restoration of operations of the portion of communication services affected by the service deficiency.

A service area interface, comprising:

• a cross-connect coupled to a central office and a plurality of buildings, wherein the cross-connect is remotely located from each of the plurality of buildings for distributing communication services to each of the plurality of buildings, the cross-connect coupled with the central office via first communication lines, the cross-connect coupled with the plurality of building via second communication lines;
• a wireless transceiver coupled to the cross-connect to supply backup communication services by way of a wireless station;
• a detection device to detect a service deficiency in a portion of the communication services supplied by the central office over the first and second communication lines to the plurality of buildings by way of the cross-connect, wherein the service deficiency is based on a bit error rate not meeting a desired threshold without the portion of the communication services affected by the service deficiency being interrupted, a signal-to-noise ratio not meeting a desired threshold without an outage of the portion of the communication services affected by the service deficiency, and a quality of an analog signal not meeting a desired threshold without the communication services affected by the service deficiency being interrupted;
• and
• a controller device that directs the wireless transceiver to establish communications with the wireless station in response to the interruption, wherein the controller device directs the cross-connect to redirect communications associated with a portion of the plurality of buildings affected by the interruption to the wireless transceiver to bypass the first communication lines while delivering the communications to the portion of the plurality of buildings.