System for monitoring elastic cloud-based computing systems as a service

A tangible, non-transitory, machine-readable medium storing instructions that when executed by one or more computer systems effectuate operations comprising:

• receiving, over a network, from a plurality of monitored computing instances, encrypted metric batches from collectors executed by the monitored computing instances;
• decrypting the metric batches from the collectors;
• associating the metric batches with one or more accounts, each metric batch being associated with one of the accounts;
• parsing the decrypted metric batches from a serialized data format into hierarchical key-value pairs each associated with a respective one of the accounts;
• adding the parsed hierarchical key-value pairs to an analysis queue of data to be analyzed;
• retrieving the parsed hierarchical key-value pairs from the queue;
• updating, with a processor, each of a plurality of statistics each describing values of metrics over a different temporal window based on the retrieved parsed hierarchical key-value pairs, the statistics being associated with the same account with which the corresponding metric batch is associated;
• and
• receiving a request from a user device to view statistics of metrics of monitored computing instances, the request being associated with one of the accounts;
• and
• sending the updated statistics associated with the account of the request to the user device.