System and method for applying computational knowledge to device data
AssigneeXerox Corporation
InventorTracy E. Thieret
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AssigneeXerox Corporation
InventorTracy E. Thieret
Estimating the term…
A system and method are provided for acquiring and processing device usage data and applying a computational knowledge thereto for proactively determining customer state, including inferring device usage patterns, and accordingly proposing at least one action, if any, to be undertaken. In particular, computational knowledge represented by a set of rules is applied to the processed device data for analyzing the processed data and describing at least one feature or characteristic relating to the processed data using keywords. A rules database is accessed and at least one rule is selected from a set of rules. The at least one selected rule includes keywords which substantially match the keywords used to describe the feature or characteristic of the processed data. The at least one selected rule is then correlated to at least one proposed action using the rules database. The at least one determined rule and/or at least one proposed action are then outputted.
A method for applying a set of rules to a processed device data corresponding to a device, said method comprising:
A system for applying a set of rules to a processed device data corresponding to a device, said system comprises:
A computer-readable medium storing a set of programmable instructions configured for being executed by at least one processor for applying a set of rules to a processed device data corresponding to a device for performing a method comprising the steps of:
Dependencies are inferred from the claim text.