Familiarization augmentation system and technology (FAST) dialer
OwnerMiguel Serranoinventor
Life of this patent
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Abstract
The present invention relates to the field of telecommunications. More particularly, to a method and an apparatus that would allow callers to time-share telephone, telecommunication or communication lines in order to truthfully vary the telephone line from which they are calling parties through the Public Switch Telephone Network (PSTN). The system would allow customers to manage the identity of their calls in ways that would maximize the probability that a called party would answer.
Claims12
A communication line selector apparatus for providing a selectable outgoing line for calls using portions of the public switched communication network having a variety of available external communication lines, the apparatus comprising;
- connecting means for the connection of a variety of available external communication lines to a communication line, wherein said outgoing lines are sub-leased lines temporarily used via previous sub-letting agreement;
- selection means for the selection of one of said available communication lines as the outgoing line;
- second connection means for the connection of said selected outgoing line to the calling party communication, wherein the automated selection of the outgoing line is based on additional knowledge about the party to be called, basing the selection criteria on maximizing the likelihood of the call being answered by the intended call recipient;
- and
- wherein the automated selection of said outgoing line is further based on additional knowledge about the party to be called obtained or updated by means of a search in the world wide web or Internet, basing the selection criteria on maximizing the likelihood of the call being answered by the intended call recipient.
A communication line selector apparatus for providing a selectable outgoing line for calls using portions of the public switched communication network having a variety of available external communication lines, the apparatus comprising;
- connecting means for the connection of a variety of available external communication lines to a communication line, wherein said outgoing lines are sub-leased lines temporarily used via previous sub-letting agreement;
- selection means for the selection of one of the available communication lines as the outgoing line;
- second connection means for the connection of the selected outgoing line to the calling party communication wherein the automated selection of the outgoing line is based on additional knowledge about the party to be called, basing the selection criteria on maximizing the likelihood of the call being answered by the intended call recipient;
- and
- the automated connection and call routing means routes call backs from the called parties to an available operator or voice mail function.
A communication line selector apparatus for providing a selectable outgoing line for calls using portions of the public switched communication network having a variety of available external communication lines, the apparatus comprising;
- connecting means for the connection of a variety of available external communication lines to a communication line, wherein said outgoing lines are sub-leased lines temporarily used via previous sub-letting agreement;
- selection means for the selection of one of said available communication lines as the outgoing line;
- second connection means for the connection of the selected outgoing line to the calling party communication, wherein the automated selection of the outgoing line is based on additional knowledge about the party to be called, basing the selection criteria on maximizing the likelihood of the call being answered by the intended call recipient;
- and
- the automated identification of mobile devices and text message generation as alternative means of communication with the intended called party.
Dependencies are inferred from the claim text.