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US 8,949,194 B1Granted
Active records management
AssigneeEMC Corporation
InventorsRune Mehlum, Geir Hansen
Life of this patent
Estimating the term…
Abstract
Automated detection and management of electronic records is disclosed. An electronic content is detected. It is determined through automated processing of the electronic content that a records management policy applies to the electronic content. It is ensured through automated processing that the electronic content is stored as required by the records management policy.
Claims29
A method of managing electronic records, comprising:
- detecting an action with respect to an electronic content, wherein the electronic content is not previously associated with a first records management policy;
- classifying, in response to detecting the action, the electronic content by applying one or more rules, wherein electronic content classified as a record within a predetermined degree of confidence is subject to the first records management policy;
- in the event that the electronic content is determined to be a record within the predetermined degree of confidence, ensuring through automated processing that the at least one detected action with respect to the electronic content is in compliance with the first records management policy at least in part by:
- in the event that the at least one detected action with respect to the electronic content is determined to be not in compliance with the first records management policy, prompting a user attempting the non-compliant action to indicate a reason for the non-compliant action;
- determining whether to perform the non-compliant action based at least in part on the reason indicated by the user;
- and
- determining a manner of providing the feedback communication that will most effectively modify a behavior of the user who attempted the detected non-compliant action to understand and learn how to store the electronic content compliantly in the event it is determined to not perform the non-compliant action based at least in part on the reason indicated by the user, wherein the feedback communication is provided directly to the user who attempted the detected non-compliant action.
4 more elements
An active records management system, comprising:
- a processor configured to:
- detect an action with respect to an electronic content, wherein the electronic content is not previously associated with a first records management policy;
- classify, in response to detecting the action, the electronic content by applying one or more rules, wherein electronic content classified as a record within a predetermined degree of confidence is subject to the first records management policy;
- and
- in the event that the electronic content is determined to be a record within the predetermined degree of confidence, ensure through automated processing that the at least one detected action with respect to the electronic content is in compliance with the first records management policy including at least in part by:
- providing feedback communication
- in the event that the at least one detected action with respect to the electronic content is determined to be not in compliance with the first records management policy, prompt a user attempting the non-compliant action to indicate a reason for the non-compliant action;
- determine whether to perform the non-compliant action based at least in part on the reason indicated by the user;
- and
- determine a manner of providing the feedback communication that will most effectively modify a behavior of the user who attempted the detected non-compliant action to understand and learn how to store the electronic content compliantly in the event it is determined to not perform the non-compliant action based at least in part on the reason indicated by the user, wherein the feedback communication is provided directly to the user who attempted the detected non-compliant action;
- and
- a memory coupled to the processor and configured to store the first records management policy.
9 more elements
A computer program product to manage electronic records, the computer program product being embodied in a tangible and non-transitory computer readable storage medium and comprising computer instructions for:
- detecting an action with respect to an electronic content, wherein the electronic content is not previously associated with a first records management policy;
- classifying, in response to detecting the action, the electronic content by applying one or more rules, wherein electronic content classified as a record within a predetermined degree of confidence is subject to the first records management policy;
- and
- in the event that the electronic content is determined to be a record within the predetermined degree of confidence, ensuring through automated processing that the at least one detected action with respect to the electronic content is in compliance with the first records management policy at least in part by:
- in the event that the at least one detected action with respect to the electronic content is determined to be not in compliance with the first records management policy, prompting a user attempting the non-compliant action to indicate a reason for the non-compliant action;
- determining whether to perform the non-compliant action based at least in part on the reason indicated by the user;
- and
- determining a manner of providing the feedback communication that will most effectively modify a behavior of the user who attempted the detected non-compliant action to understand and learn how to store the electronic content compliantly in the event it is determined to not perform the non-compliant action based at least in part on the reason indicated by the user, wherein the feedback communication is provided directly to the user who attempted the detected non-compliant action.
5 more elements
Dependencies are inferred from the claim text.