System and method of providing a spoken dialog interface to a website
AssigneeAT&T Intellectual Property II, L.P.
InventorsSrinivas Bangalore, Junlan Feng, Mazin G. Rahim
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Abstract
Disclosed is a method for training a spoken dialog service component from website data. Spoken dialog service components typically include an automatic speech recognition module, a language understanding module, a dialog management module, a language generation module and a text-to-speech module. The method includes selecting anchor texts within a website based on a term density, weighting those anchor texts based on a percent of salient words to total words, and incorporating the weighted anchor texts into a live spoken dialog interface, the weights determining a level of incorporation into the live spoken dialog interface.
Claims20
A method comprising:
- weighting an anchor text in a website, wherein a weight of the anchor text is based on a ratio of salient words in the website to total words in the website, to yield a weighted anchor text;
- and
- incorporating the weighted anchor text into a live spoken dialog system by using the weighted anchor text in a live spoken dialog of the live spoken dialog system, the live spoken dialog system engaging in the live spoken dialog with a user, wherein a weight of the weighted anchor text determines a level of incorporation of the weighted anchor text into the live spoken dialog.
A system comprising:
- a processor;
- and
- a computer-readable storage medium having instructions stored which, when executed by the processor, cause the processor to perform operations comprising:
- weighting an anchor text in a website, wherein a weight of the anchor text is based on a ratio of salient words in the website to total words in the website, to yield a weighted anchor text;
- and
- incorporating the weighted anchor text into a live spoken dialog system by using the weighted anchor text in a live spoken dialog of the live spoken dialog system, the live spoken dialog system engaging in the live spoken dialog with a user, wherein a weight of the weighted anchor text determines a level of incorporation of the weighted anchor text into the live spoken dialog.
A computer-readable storage device having instructions stored which, when executed by a computing device, cause the computing device to perform operations comprising:
- weighting an anchor text in a website, wherein a weight of the anchor text is based on a ratio of salient words in the website to total words in the website, to yield a weighted anchor text;
- and
- incorporating the weighted anchor text into a live spoken dialog system by using the weighted anchor text in a live spoken dialog of the live spoken dialog system, the live spoken dialog system engaging in the live spoken dialog with a user, wherein a weight of the weighted anchor text determines a level of incorporation of the weighted anchor text into the live spoken dialog.
Dependencies are inferred from the claim text.