A process for supporting computing infrastructure, said process comprising providing at least one support service for at least one of creating, integrating, hosting, maintaining, and deploying computer-readable code in a computer system, wherein the code in combination with the computer system is capable of performing a method of generating an alert based on a predicted wireless connection loss, said method comprising:
- said computer system receiving a message that includes a current geographic position of a mobile device, an indication of a service being provided to said mobile device via a wireless connection provided by a first bearer, and an identifier of said mobile device;
- said computer system receiving a direction of said mobile device and a speed of said mobile device;
- said computer system storing said current geographic position, said indication of said service, said identifier of said mobile device, said direction and said speed in a computer data storage unit;
- said computer system retrieving a signal coverage map that indicates bearers that provide said service in respective geographic areas;
- based on said current geographic position, said direction, and said speed, said computer system determining (1) a new geographic position to which said mobile device will move from said current geographic position and (2) a time at which said mobile device will reach said new geographic position;
- based on said retrieved signal coverage map and without detecting a degradation in a quality of a signal received by said mobile device via said wireless connection provided by said first bearer, said computer system determining said mobile device will experience a loss of said wireless connection provided by said first bearer at said time at which said mobile device will reach said new geographic position;
- based on said current geographic position, said direction, said speed, and said retrieved signal coverage map, and without detecting said degradation in said quality of said signal received by said mobile device via said wireless connection provided by said first bearer, said computer system predicting an amount of time elapsing before said mobile device will move to said new geographic position at which said mobile device will experience said loss of said wireless connection provided by said first bearer, said predicting including determining said amount of time is a difference between said time at which said mobile device will reach said new geographic position and a current time at which said mobile device is at said current geographic position;
- based on said retrieved signal coverage map, said computer system determining a second bearer to provide said service to said mobile device at said time at which said mobile device will reach said new geographic position, said second bearer being different from said first bearer;
- generating an alert that indicates that said loss will occur in said amount of time and that includes a recommendation for said mobile device to change said wireless connection from being provided by a first combination of a first service provider and a first network that defines said first bearer to being provided by a second combination of a second service provider and a second network that defines said second bearer to continue said service being provided to said mobile device without experiencing said loss of said wireless connection;
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- in response to said receiving said message, said computer system sending said alert to said mobile device, wherein a result of said sending said alert is said mobile device receiving said service without said loss of said wireless connection by said mobile device changing said wireless connection from being provided by said first combination of said first service provider and said first network that defines said first bearer to said wireless connection being provided by said second combination of said second service provider and said second network that defines said second bearer.