Observation platform for using structured communications

A computer-usable storage medium having instructions embodied therein that when executed cause a computer system to perform a method for using structured communications in an observation platform, said method comprising:

• receiving a signal from a first communication device at a second communication device associated with a computer system wherein a first characteristic of said signal corresponds to an audible source and a second characteristic of said signal corresponds to information indicative of a geographic position of said first communication device;
• recognizing a first user associated with said first communication device at said computer system;
• deriving context information for said signal at said computer system;
• storing a copy of at least one characteristic of said signal in a storage medium for developing performance metrics, wherein said copy of at least one characteristic of said signal is available for performance metric analysis;
• and
• relaying said signal to a destination derived from said context information.