US 8,943,154 B1Granted

Systems and methods for modeling relationships between users, network elements, and events

AssigneeAmazon Technologies, Inc.

InventorsColin Bodell, Craig V. Kulfan, Geoffrey E. Endresen, Brian J. Feinstein, John G. Focht, Luan K. Nguyen, Viraj Sanghvi, Brian T. Smith

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Abstract

Certain embodiments herein relate to modeling relationships between users, network elements, and events in an organization. Organizational information regarding users and network elements may be collected and analyzed to create a relationship graph relating users and network elements. The relationship graph may include nodes representing users and network elements and edges connecting pairs of users and/or network elements. The edges may be weighted based on a number of factors, such as operational dependencies, user preferences for receiving information associated with events, and a user's historical actions, which may determine whether a user may receive an event. A relationship graph as described herein may be leveraged to provide various uses, including generating a relationship subgraph that may allow users to identify the impact of events on other users and network elements in an organization.

Claims23

Dependent claims

A system comprising:

at least one memory that stores computer-executable instructions;
at least one processor configured to access the at least one memory, wherein the at least one processor is configured to execute the computer-executable instructions to:
receive information associated with one or more users and one or more network elements in an organization;
generate a relationship graph based at least in part on the information, the relationship graph comprising a plurality of nodes and one or more edges connecting the plurality of nodes, wherein the plurality of nodes comprise a first node, a second node, and a user node, and wherein the first node represents a first network element of the one or more network elements and the user node represents a user of the one or more users;
determine one or more weights for the one or more edges, wherein at least one of the one or more weights is based at least in part on an operational dependency between the first node and the second node;
receive an event record comprising information associated with an incident occurring at the first node, wherein the first node is connected to the user node by at least a first edge that has a first weight of the one or more weights;
determine the user node for receiving the event record based at least in part on the first weight;
and
send at least a portion of the event record to a device associated with the user represented by the user node.

6 more elements

One or more non-transitory computer-readable media storing computer-executable instructions that, when executed by at least one processor, configure the at least one processor to perform operations comprising:

receiving information associated with one or more users and one or more network elements in an organization;
generating a relationship graph based at least in part on the information, wherein the relationship graph comprises a plurality of nodes and one or more edges connecting the plurality of nodes, wherein the plurality of nodes comprises a first node, a second node, and a user node, and wherein the first node represents a first network element of the one or more network elements and the user node represents a user of the one or more users;
receiving information associated with at least one of user preferences or user historical actions associated with the user node;
receiving an event record comprising information associated with an incident occurring at the first node, wherein the first node is connected to the user node by at least a first edge that has a first weight;
adjusting the first weight of the first edge based at least in part on at least one of the user preferences or the user historical actions;
determining the user node for receiving the event record based at least in part on the first weight of the first edge;
and
sending at least a portion of the event record to a device associated with the user represented by the user node.

5 more elements

A method comprising:

receiving, by a computing system comprising one or more computers, information associated with one or more users and one or more network elements in an organization;
generating, by the computing system, a relationship graph based at least in part on the information, the relationship graph comprising a plurality of nodes and one or more edges connecting the plurality of nodes, wherein the plurality of nodes comprises a first node, a second node, and a user node, and wherein the first node represents a first network element of the one or more network elements and the user node represents a user of the one or more users;
determining, by the computing system, one or more weights for the one or more edges, wherein at least one of the one or more weights is based at least in part on an operational dependency between the first node and the second node;
receiving, by the computing system, an event record comprising information associated with an incident occurring at the first node, wherein the first node is connected to the user node by at least a first edge that has a first weight of the one or more weights;
determining the user node for receiving the event record based at least in part on the first weight of the first edge;
and
sending at least a portion of the event record to a device associated with the user represented by the user node.

4 more elements

Dependencies are inferred from the claim text.