Carrier network determination for providing real-time customer feedback of call information
AssigneeCox Communications, Inc.
InventorsDeborah Miller, Douglas David Gravino, Radhakrishnan Gopinath
Life of this patent
Estimating the term…
Abstract
Real-time customer feedback of call information is determined by a carrier network. Databases are used to map individual phone numbers to the carrier currently servicing that number and to lookup the carrier information for the other party during each call. This information may be displayed on the customer's handset device. Furthermore, this called party network carrier information could be used in conjunction with information about the calling party's rate plan to display the actual cost status of the call on the customer's handset.
Claims20
A method for providing real-time feedback of call information, comprising:
- receiving an indication to initiate a call at a first communication device;
- determining whether a cost of the call previously was calculated and cached;
- if the cost of the call previously was not calculated and cached, determining, by the first communication device, the cost of the call based on look-up rating information and caching the cost of the call;
- if the cost of the call previously was calculated and cached, determining, by the first communication device, whether the look-up rating information has changed since the cost previously was calculated and cached, and, if so, updating the cost of the call based on the look-up rating information and caching the cost of the call;
- and
- presenting call information and the cost of the call at the first communication device.
A computer-readable storage device including executable instructions which, when executed by a processor, provides real-time feedback of call information, by:
- receiving an indication to initiate a call at a first communication device;
- determining whether a cost of the call previously was calculated and cached;
- if the cost of the call previously was not calculated and cached, determining, by the first communication device, the cost of the call based on look-up rating information and caching the cost of the call;
- if the cost of the call previously was calculated and cached, determining, by the first communication device, whether the look-up rating information has changed since the cost previously was calculated and cached, and, if so, updating the cost of the call based on the look-up rating information and caching the cost of the call;
- and
- presenting call information and the cost of the call at the first communication device.
A communication device configured for receiving real-time feedback of call information, comprising:
- memory for storing data;
- a processor, coupled to the memory, for providing communication operation functions;
- and
- a display, operative coupled to the processor, the display provided for presenting information to a user for enabling execution of the communication operation functions;
- wherein the processor is operative to:
- receive an indication to initiate a call at a first communication device;
- determine whether a cost of the call previously was calculated and cached;
- if the cost of the call previously was not calculated and cached, determine, by the first communication device, the cost of the call based on look-up rating information and caching the cost of the call;
- if the cost of the call previously was calculated and cached, determine, by the first communication device, whether the look-up rating information has changed since the cost previously was calculated and cached, and, if so, updating the cost of the call based on the look-up rating information and caching the cost of the call;
- and
- present call information and the cost of the call at the first communication device.
Dependencies are inferred from the claim text.