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US 8,897,423 B2Granted
Calling party's language selection based on called party's phone number
AssigneeCisco Technology, Inc.
InventorVijay Nanjundaswamy
Life of this patent
Estimating the term…
Abstract
In one embodiment, a method includes identifying a geographic location of a called party based on a phone number of the called party, entered by a calling party, and prompting the calling party with at least one spoken language based on the geographic location of the called party.
Claims14
A method of making a call from a calling party to a called party, comprising:
- at a phone service provider apparatus, receiving from the calling party a phone number of the call of the called party;
- identifying a first geographic location of the calling party;
- determining a first default language associated with the first geographic location;
- identifying a second geographic location of the called party based on the phone number of the called party;
- determining a second default language associated with the second geographic location;
- selecting a first prompt language from one of the determined first default language and the second default language to provide prompts to the calling party;
- selecting a second prompt language from one of the determined first default language and the second default language to provide prompts to the calling party;
- prompting the calling party to select a calling party language comprising either the first prompt language or the second prompt language to convey messages to the calling party using the calling party language;
- prompting the called party to select a called party language comprising either the first prompt language or the second prompt language to convey messages to the called party using the called party language;
- storing the calling party language to a calling party user profile associated with the calling party for subsequent prompt language selection;
- storing the called party language to a called party user profile associated with the called party for subsequent prompt language selection;
- and
- retrieving data for the first prompt language for the calling party and data for the second prompt language for the called party during a subsequent call from the calling party to the called party.
10 more elements
An apparatus, comprising:
- a geographic location module configured to:
- receive from a calling party a phone number of a called party for making a call from the calling party to the called party;
- and
- identify a first geographic location of the calling party and a second geographic location of the called party based on the phone number of the called party;
- a language module configured to determine a first default language associated with the first geographic location and a second default language associated with the second geographic location;
- and
- a selection module configured to:
- select a first prompt language from one of the determined first default language and the second default language to provide prompts to the calling party;
- select a second prompt language from one of the determined first default language and the second default language to provide prompts to the calling party;
- prompt the calling party to select a calling party language comprising either the first prompt language or the second prompt language to convey messages to the calling party using the calling party language;
- prompt the called party to select a called party language comprising either the first prompt language or the second prompt language to convey messages to the called party using the called party language;
- store the calling party language to a calling party user profile associated with the calling party for subsequent prompt language selection;
- store the called party language to a called party user profile associated with the called party for subsequent prompt language selection;
- and
- retrieve data for the first prompt language for the calling party and data for the second prompt language for the called party during a subsequent call from the calling party to the called party.
12 more elements
Dependencies are inferred from the claim text.