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US 8,819,102 B2Granted
Method and system for managing message communications
AssigneeCisco Technology, Inc.
InventorsDavid C. Lee, Fadi R. Jabbour, Eric H. Lee, Matthew R. Kuhlke
Life of this patent
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Abstract
A method for managing message communications includes detecting a message comprising a plurality of intended recipients and automatically initiating a forum for response communications associated with the message. The method also includes detecting response communications associated with the message and posting the response communications to the forum.
Claims23
A method for managing message communications, comprising:
- receiving, by an interface coupled to a communications network, an electronic message;
- wherein the electronic message is associated with a first communication platform;
- detecting, by a processor, that the electronic message comprises a number of intended recipients;
- in response to detecting that the number of intended recipients is larger than a threshold, automatically initiating, by the processor, an electronic forum for response communications associated with the electronic message;
- wherein the electronic forum is associated with a second communication platform and comprises an interface for intended recipients to asynchronously view the response communications associated with the electronic message;
- detecting, by the processor, the response communications associated with the electronic message;
- and
- posting, by the processor, the response communications to the electronic forum.
5 more elements
A method for managing message communications, comprising:
- receiving, by an interface coupled to a communications network, an electronic message;
- wherein the electronic message is associated with a first communication platform;
- detecting, by a processor, that the electronic message comprises a plurality of intended recipients;
- automatically initiating, by the processor, an electronic forum for response communications associated with the electronic message;
- wherein the electronic forum is associated with a second communication platform and comprises an interface for intended recipients to asynchronously view the response communications associated with the electronic message;
- detecting, by the processor, the response communications associated with the electronic message;
- posting, by the processor, the response communications to the electronic forum;
- wherein automatically initiating an electronic forum for response communications associated with the electronic message further comprises:
- detecting, by the processor, message replies to the electronic message, wherein the message replies are associated with the first communication platform;
- determining, by the processor, that an amount of the message replies exceeds a message reply threshold;
- and
- based on the determination that an amount of the message replies exceeds a message reply threshold, automatically initiating, by the processor, the electronic forum for response communications associated with the electronic message.
9 more elements
A computer implemented system for managing message communications, comprising:
- an interface coupled to a communication network and operable to receive an electronic message;
- wherein the electronic message is associated with a first communication platform;
- and
- at least one processor coupled to the interface and operable to:
- detect that the electronic message comprises a number of intended recipients;
- in response to detecting that the number of intended recipients is larger than a threshold, automatically initiate an electronic forum for response communications associated with the electronic message;
- wherein the electronic forum is associated with a second communication platform and comprises an interface for intended recipients to asynchronously view the response communications associated with the electronic message;
- detect the response communications associated with the electronic message;
- and
- post the response communications to the electronic forum.
7 more elements
A computer implemented system for managing message communications, comprising:
- an interface coupled to a communication network and operable to receive an electronic message;
- wherein the electronic message is associated with a first communication platform;
- and
- at least one processor coupled to the interface and operable to:
- detect that the electronic message comprises a plurality of intended recipients;
- automatically initiate an electronic forum for response communications associated with the electronic message;
- wherein the electronic forum is associated with a second communication platform and comprises an interface for intended recipients to asynchronously view the response communications associated with the electronic message;
- detect the response communications associated with the electronic message;
- and
- post the response communications to the electronic forum;
- wherein the processor is further operable to:
- detect message replies to the electronic message, wherein the message replies are associated with the first communication platform;
- determine that an amount of the message replies exceeds a message reply threshold;
- and
- based on the determination that an amount of the message replies exceeds a message reply threshold, automatically initiate the electronic forum for response communications associated with the electronic message.
12 more elements
A computer readable device comprising code, the code which when executed by a processor is operable to:
- receive an electronic message;
- wherein the electronic message is associated with a first communication platform;
- detect that the electronic message comprises a number of intended recipients;
- in response to detecting that the number of intended recipients is larger than a threshold, automatically initiating an electronic forum for response communications associated with the electronic message;
- wherein the electronic forum is associated with a second communication platform and comprises an interface for intended recipients to asynchronously view the response communications associated with the electronic message;
- detect the response communications associated with the electronic message;
- and
- post the response communications to the electronic forum.
5 more elements
A computer readable device comprising code, the code which when executed by a processor is operable to:
- receive an electronic message;
- wherein the electronic message is associated with a first communication platform;
- detect that the electronic message comprises a plurality of intended recipients;
- automatically initiate an electronic forum for response communications associated with the electronic message;
- wherein the electronic forum is associated with a second communication platform and comprises an interface for intended recipients to asynchronously view the response communications associated with the electronic message;
- detect the response communications associated with the electronic message;
- and
- post the response communications to the electronic forum;
- wherein the code is further operable to:
- detect message replies to the electronic message, wherein the message replies are associated with the first communication platform;
- determine that an amount of the message replies exceeds a message reply threshold;
- and
- based on the determination that an amount of the message replies exceeds a message reply threshold, automatically initiate the electronic forum for response communications associated with the electronic message.
10 more elements
A system for managing message communications, comprising:
- means for receiving an electronic message;
- wherein the electronic message is associated with a first communication platform;
- means for detecting that the electronic message comprises a number of intended recipients;
- means for automatically initiating an electronic forum for response communications associated with the electronic message in response to detecting that the number of intended recipients is larger than a threshold;
- wherein the electronic forum is associated with a second communication platform and comprises an interface for intended recipients to asynchronously view the response communications associated with the electronic message;
- means for detecting the response communications associated with the electronic message;
- and
- means for posting the response communications to the electronic forum.
5 more elements
Dependencies are inferred from the claim text.