System and method for encrypting interactive voice response application information
AssigneeTotal System Services, Inc.
InventorsGeorge S. Perkins, Richard E. Sway
Life of this patent
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Abstract
Encrypting sensitive information sent using an interactive voice response (IVR) system. The systems and methods may include an HSM that provides a secure platform to encrypt the sensitive information. They may also include interfaces with IVR systems and transaction processing hosts. The systems and methods may interact directly with a customer using an IVR to receive the sensitive information. They may also provide for a secure platform to validate the strength of the information, such as a PIN or password, prior to further processing of the sensitive information.
Claims14
A system for encrypting information from an interactive voice response application comprising:
- an interactive voice response module comprising computer-implemented instructions resident on a computer, operable to receive a data item, wherein the data item comprises a personal identification number (PIN), from a telephone comprising one or more selected numbers from a keypad associated with the telephone;
- a hardware security module comprising computer-implemented instructions resident on the computer, logically connected to the interactive voice response module, and operable to encrypt the data item received from the telephone;
- and
- a host platform, logically connected to the hardware security module and operable to receive the encrypted data item.
A system for encrypting information from an interactive voice response application comprising:
- an encryption voice response unit further comprising:
- an interactive voice response module comprising computer-implemented instructions resident on a computer within the encryption voice response unit, operable to receive a data item, wherein the data item comprises a personal identification number (PIN), from a telephone comprising one or more selected numbers from a keypad associated with the telephone;
- and
- a hardware security module comprising computer-implemented instructions resident on the computer within the encryption voice response unit, logically connected to the interactive voice response module, and operable to encrypt the data item received from the telephone;
- and
- a host platform, logically connected to the encryption voice response unit and operable to receive the encrypted data item and comprising a platform for authorizing financial transactions.
Dependencies are inferred from the claim text.