Apparatus management device and method for merging additional information identifiers into information acquisition requests

An apparatus management device connected via a network to communication apparatuses, the apparatus management device comprising:

• a storage unit configured to store a program;
• and
• one or more processors configured to execute the program,
• wherein the program which, when executed by the one or more processors, functions as:
• a receiving unit that receives an information acquisition request for a specified communication apparatus of the communication apparatuses;
• a determining unit that determines whether a queue item for the specified communication apparatus has already been generated;
• a searching unit that searches an apparatus list to find an unprocessed information acquisition request that has been sent previously for the specified communication apparatus and has not been processed, when the queue item for the specified communication apparatus has already been generated;
• a generating unit that generates an information list by combining the received information acquisition request and the unprocessed information acquisition request, when the unprocessed information acquisition request is found;
• and
• an execution unit that executes an information acquisition process for the received information acquisition request and the unprocessed information acquisition request based on the generated information list.