System, server, image forming apparatus, system control method, and storage medium

A server that distributes firmware to an image forming apparatus, said server comprising:

• a determination unit configured to determine whether the firmware distributed to said image forming apparatus is to be released at a current time;
• and
• a transmission unit configured to, when firmware determined by said determination unit not to be released at the current time has not been applied to said image forming apparatus, transmit first instruction information that contains an instruction to prevent application of the firmware to said image forming apparatus, and when the firmware determined by said determination unit not to be released at the current time has been applied to said image forming apparatus, transmit second instruction information that contains an instruction to obtain either firmware alternative to, or a downgrade from, the firmware determined not to be released at the current time, and apply the obtained firmware to said image forming apparatus,
• wherein said determination unit further determines whether release of the firmware distributed to said image forming apparatus is stopped or terminated as firmware that may cause an unexpected operation, and
• wherein said first determination unit, when the release of the firmware distributed to said image forming apparatus is terminated, further determines a release termination level of the firmware, the release termination level representing the possibility at which the firmware causes an unexpected operation in the image forming apparatus.

An image forming apparatus that communicates with a server that distributes firmware, said image forming apparatus comprising:

• an obtaining unit configured to obtain instruction information addressed to said image forming apparatus that contains public information representing whether the firmware distributed from said server is released as trouble-free firmware for use;
• and
• a control unit configured to prevent application of firmware determined not to be released at a current time in accordance with the instruction information obtained by said obtaining unit,
• wherein said control unit controls to obtain either firmware alternative to, or a downgrade from, the firmware determined not to be released at the current time in accordance with the instruction information obtained by said obtaining unit, and apply the obtained firmware to said image forming apparatus,
• wherein said server determines whether release of the firmware distributed to said image forming apparatus is stopped or terminated as firmware that may cause an unexpected operation, and
• wherein said server, when the release of the firmware distributed to said image forming apparatus is terminated, further determines a release termination level of the firmware, the release termination level representing the possibility at which the firmware causes an unexpected operation in the image forming apparatus.

A method of controlling a system including an image forming apparatus and a server that distributes firmware to said image forming apparatus, said method comprising steps of:

• determining whether the firmware distributed to said image forming apparatus is to be released at a current time;
• transmitting, when firmware determined in said determining step not to be released at the current time has not been applied to said image forming apparatus, first instruction information that contains an instruction to prevent application of the firmware to said image forming apparatus, and when the firmware determined in said determining step not to be released at the current time has been applied to said image forming apparatus, second instruction information that contains an instruction to obtain either firmware alternative to, or a downgrade from, the firmware determined not to be released at the current time, and apply the obtained firmware to said image forming apparatus;
• obtaining instruction information from said server;
• and
• controlling to prevent application of the firmware determined not to be released at the current time in accordance with the first instruction information obtained in the obtaining step,
• wherein said controlling step controls to obtain either firmware alternative to, or a downgrade from, the firmware determined not to be released at the current time in accordance with the second instruction information obtained in the obtaining step, and apply the obtained firmware to said image forming apparatus,
• wherein said determining step further determines whether release of the firmware distributed to said image forming apparatus is stopped or terminated as firmware that may cause an unexpected operation, and
• wherein said determining step, when the release of the firmware distributed to said image forming apparatus is terminated, further determines a release termination level of the firmware, the release termination level representing the possibility at which the firmware causes an unexpected operation in the image forming apparatus.

A non-transitory computer-readable storage medium storing a program that when executed causes a computer to perform a method of controlling a system including an image forming apparatus and a server that distributes firmware to said image forming apparatus, said method comprising steps of:

• determining whether the firmware distributed to said image forming apparatus is released at a current time,
• transmitting, when firmware determined in said determining step not to be released at the current time has not been applied to said image forming apparatus, first instruction information that contains an instruction to prevent application of the firmware to said image forming apparatus, and when the firmware determined in said determining step not to be released at the current time has been applied to said image forming apparatus, instruction second information that contains an instruction to obtain either firmware alternative to, or a downgrade from, the firmware determined not to be released at the current time, and apply the obtained firmware to said image forming apparatus,
• obtaining instruction information from said server, and
• controlling to prevent application of the firmware determined not to be released at the current time in accordance with the first instruction information obtained in the obtaining step,
• wherein said controlling step controls to obtain either firmware alternative to, or a downgrade from, the firmware determined not to be released at the current time in accordance with the second instruction information obtained in the obtaining step and apply the obtained firmware to said image forming apparatus,
• wherein said determining step further determines whether release of the firmware distributed to said image forming apparatus is stopped or terminated as firmware that may cause an unexpected operation, and
• wherein said determining step, when the release of the firmware distributed to said image forming apparatus is terminated, further determines a release termination level of the firmware, the release termination level representing the possibility at which the firmware causes an unexpected operation in the image forming apparatus.

A system comprising an image forming apparatus and a server that distributes firmware to said image forming apparatus,

• said server comprising:
• a first determination unit configured to determine whether or not the firmware distributed to said image forming apparatus is to be released at a current time, wherein the determination by the first determination unit is executed in anticipation of possibility of an unexpected operation of firmware;
• and
• a transmission unit configured to, when the firmware determined by said first determination unit not to be released at the current time has been applied to said image forming apparatus, transmit second instruction information that contains an instruction to obtain either firmware alternative to, or a downgrade from, the firmware determined not to be released at the current time, and apply the obtained firmware to said image forming apparatus, and
• said image forming apparatus comprising:
• a first request unit configured to periodically transmit a first request to a monitoring system for managing operation information, the operation information including an error from said image forming apparatus and a notification indicative of a firmware distribution status from said server;
• a second request unit configured to transmit a second request to said server when a response to the first request is an instruction for said server;
• an obtaining unit configured to obtain instruction information from said server as a response to the second request;
• and
• a control unit configured to obtain either firmware alternative to, or a downgrade from, the firmware determined not to be released at the current time in accordance with the instruction information obtained by said obtaining unit, and to apply the obtained firmware to said image forming apparatus.

A method of controlling a system including an image forming apparatus and a server that distributes firmware to said image forming apparatus, said method comprising the steps of:

• determining whether or not the firmware distributed to said image forming apparatus is to be released at a current time, wherein the determining step is executed in anticipation of possibility of an unexpected operation of firmware;
• transmitting, when the firmware determined in said determining step not to be released at the current time has been applied to said image forming apparatus, second instruction information that contains an instruction to obtain either firmware alternative to, or a downgrade from, the firmware determined not to be released at the current time, and apply the obtained firmware to said image forming apparatus;
• periodically transmitting a first request to a monitoring system for managing operation information, the operation information including an error from said image forming apparatus and a notification indicative of a firmware distribution status from said server;
• transmitting a second request to said server when a response to the first request is an instruction for said server;
• obtaining instruction information from said server as a response to the second request;
• and
• controlling to obtain either firmware alternative to, or a downgrade from, the firmware determined not to be released at the current time in accordance with the instruction information obtained in the obtaining step, and to apply the obtained firmware to said image forming apparatus.