Method and system for centralized issue tracking

An apparatus comprising instructions encoded on a non-transitory computer readable medium, the instructions configured to:

• receive information of a case from an issue tracking system;
• execute a tagging method stored in a memory device that reads the information of the case;
• determine, via the tagging method, whether a part of the information of the case is desired information, where the desired information is proprietary and is information associated with at least one other issue tracking system;
• tag, via the tagging method, the desired information due to the part of the information of the case being the desired information;
• and
• communicate the tagged information to a centralized database, where the centralized database stores the tagged information, and where the tagged information is accessible to the issue tracking system and the at least one other issue tracking system.

A first memory device having stored thereon processor executable instructions that, in response to execution by a processor, cause the processor to perform operations comprising:

• receiving case information from an issue tracking system for a product;
• executing a tagging method stored in a second memory device that reads the case information;
• determining, via the tagging method, whether a part of the case information is desired information, where the desired information is confidential information and information germane to any other issue tracking system for a similar product;
• tagging, via the tagging method, the desired information due to the part of the case information being the desired information;
• and
• communicating the tagged information to a centralized database, where the centralized database stores the tagged information, and where the tagged information is accessible to the issue tracking system and at least one other issue tracking system for the similar product.