Mobile network monitoring

A computer-implemented method of measuring Quality of Service (QoS) in a mobile network, the method comprising:

• accessing, via a communications interface coupled to a processor, a platform dependent Application Programming Interface (API) on a mobile device;
• obtaining, by the processor executing the mobile device API, according to a set of QoS parameters, a first plurality of QoS measurement values from the mobile device;
• and
• sending, by the processor executing the mobile device API, the first plurality of QoS measurement values to a first server;
• receiving, via the communication interface, a response to a query of a user of the mobile device, wherein the response includes a quality of service perceived by the user, and/or a characteristic of a location where the mobile device was used;
• obtaining, by the processor executing the mobile device API, a second plurality of QoS measurement values from the mobile network;
• and
• comparing, by the processor executing the mobile device API, the first plurality of QoS measurement values, the response to the query, and the second plurality of QoS measurement values.

A computer program product comprising:

• computer-readable instructions stored on a non-transitory memory coupled to a processor, wherein the computer-readable instructions when executed by the processor:
• access via the processor a platform dependent Application Programming Interface (API) on the device;
• obtain, via a communications interface, by executing the API, according to a set of Quality of Service (QoS) parameters a first plurality of QoS measurement values from a mobile device;
• and
• send, via the communications interface, the first plurality of QoS measurement values to a first server;
• receive, via the communication interface, a first trigger at the mobile device:
• download, via the processor, configuration parameters to the mobile device in response to the first trigger;
• and
• wherein obtaining the first plurality of QoS measurement values is performed by the processor under conditions defined by the configuration parameters;
• receive, via the communications interface using the processor, a second trigger at the mobile device, wherein the second trigger includes a second pointer to a second server;
• obtain, by the processor executing the mobile device API, according to the set of QoS parameters, a second plurality of QoS measurement values from the mobile device;
• and
• send, by the processor executing the mobile device API, the second plurality of QoS measurement values to the second server.

A device comprising:

• a memory coupled to a processor, the memory having stored thereon:
• a platform dependent Application Programming Interface (API) executable by the processor;
• the processor operable to:
• access the platform dependent Application Programming Interface (API) on the device;
• obtain, via a communications interface, by executing the API, according to a set of Quality of Service (QoS) parameters, a first plurality of QoS measurement values from a mobile device;
• and
• send, via the communications interface, the first plurality of QoS measurement values to a first server;
• receive, via the communication interface, a first trigger at the mobile device;
• download, via the processor, configuration parameters to the mobile device in response to the first trigger;
• and
• wherein obtaining the first plurality of QoS measurement values is performed by the processor under conditions defined by the configuration parameters;
• receive, via the communications interface using the processor, a second trigger at the mobile device, wherein the second trigger includes a second pointer to a second server;
• obtain, by the processor executing the mobile device API, according to the set of QoS parameters, a second plurality of QoS measurement values from the mobile device;
• and
• send, by the processor executing the mobile device API, the second plurality of QoS measurement values to the second server.