# US 8,788,230 B2 · Methods, system, and computer-readable media for facility integrity testing > Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt - Number: US 8,788,230 B2 - Document ID: US8788230B2 - Status: Granted - Kind: B2 - Application number: 13/863,059 - Filed: 2013-04-15 - Published: 2013-08-29 - Granted: 2014-07-22 - Earliest claimed: 2007-08-08 - Assignees: AT&T Intellectual Property I, L.P. - Applicants: AT&T Intellectual Property I, L.P. - Inventors: Anthony Scott Dobbins; Murray E. Nuckols; Linda A. Stephens - Web page: https://patentgrep.com/patent/US8788230B2 ## CPC - G06F 11/07: Responding to the occurrence of a fault, e.g. fault tolerance - G06Q 10/02: Reservations, e.g. for tickets, services or events - G06Q 10/06311: {Scheduling, planning or task assignment for a person or group} - G06Q 10/06312: {Adjustment or analysis of established resource schedule, e.g. resource or task levelling, or dynamic rescheduling} - G06Q 10/0639: Performance analysis of employees; Performance analysis of enterprise or organisation operations - G06Q 30/016: After-sales - H04M 3/2245: {Management of the local loop plant} - Y10S 707/99931: Database or file accessing - Y10S 707/99937: Sorting - Y10S 707/99945: Object-oriented database structure processing - G06F: ELECTRIC DIGITAL DATA PROCESSING (computer systems based on specific computational models G06N) - G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR - H04M: TELEPHONIC COMMUNICATION (circuits for controlling other apparatus via a telephone cable and not involving telephone switching apparatus G08) - Y10S: TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS ## Abstract Methods, systems, and computer-readable media provide for facility integrity testing. According to embodiments, a method for populating a watch list with circuits of a communications network to be monitored for repeat failures is provided. According to the method, a trouble ticket associated with one of the circuits and a trouble code and analysis code (TC/AC) combination associated with the trouble ticket is retrieved. Whether the trouble ticket meets a watch list criterion is determined. In response to determining that the trouble ticket meets the watch list criterion, the trouble ticket and the TC/AC combination are added to the watch list. ## Claims ### Claim 1 A method for populating a watch list with circuits of a communications network to be monitored for repeat failures, the method comprising: opening, by a system comprising a processor, a trouble ticket in response to detection of a failure of one of the circuits; retrieving, by the system, the trouble ticket associated with the one of the circuits and a trouble code and analysis code combination associated with the trouble ticket; determining, by the system, whether the trouble ticket meets a watch list criterion adapted to track repeat circuit failures; in response to determining that the trouble ticket meets the watch list criterion, adding, by the system, the trouble ticket and the trouble code and analysis code combination to the watch list; and determining, by the system, a performance quality value of the one of the circuits associated with the trouble ticket in the watch list; and determining, by the system, failure at a copper plant based on the performance quality value. ### Claim 2 (depends on 1) The method of claim 1, wherein determining whether the trouble ticket meets the watch list criterion comprises determining whether the trouble code and analysis code combination meets the watch list criterion. ### Claim 3 (depends on 2) The method of claim 2, wherein the trouble code and analysis code combination indicates a greater likelihood of the failure at the copper plant due to repeat failures of the one of the circuits. ### Claim 4 (depends on 1) The method of claim 1, further comprising accessing the one of the circuits associated with the trouble ticket in the watch list at a given interval to monitor at least one of problems and a failure at the one of the circuits. ### Claim 5 (depends on 1) The method of claim 1, wherein the trouble ticket and the trouble code and analysis code combination are retrieved from a work and force administration system. ### Claim 6 (depends on 1) The method of claim 1, wherein the watch list is a database included within an integrated network controller. ### Claim 7 (depends on 1) The method of claim 1, wherein the trouble ticket and the trouble code and analysis code combination are maintained on the watch list for a given amount of time. ### Claim 8 A system for populating a watch list with circuits of a communications network to be monitored for repeat failures, the system comprising: a processor; and a memory storing instructions that, when executed by the processor, cause the processor to perform operations comprising: opening a trouble ticket in response to detection of a failure of one of the circuits, retrieving the trouble ticket associated with the one of the circuits and a trouble code and analysis code combination associated with the trouble ticket, determining whether the trouble ticket meets a watch list criterion adapted to track repeat circuit failures, in response to determining that the trouble ticket meets the watch list criterion, adding the trouble ticket and the trouble code and analysis code combination to the watch list, determining a performance quality value of the one of the circuits associated with the trouble ticket in the watch list, and determining a failure at a copper plant based on the performance quality value. ### Claim 9 (depends on 8) The system of claim 8, wherein determining whether the trouble ticket meets the watch list criterion comprises determining whether the trouble code and analysis code combination meets the watch list criterion. ### Claim 10 (depends on 9) The system of claim 9, wherein the trouble code and analysis code combination indicates a greater likelihood of the failure at the copper plant due to repeat failures of the one of the circuits. ### Claim 11 (depends on 8) The system of claim 8, wherein the operations further comprise accessing the one of the circuits associated with the trouble ticket in the watch list at a given interval to monitor at least one of problems and a failure at the one of the circuits. ### Claim 12 (depends on 8) The system of claim 8, wherein the trouble ticket and the trouble code and analysis code combination are retrieved from a work and force administration system. ### Claim 13 (depends on 8) The system of claim 8, wherein the watch list is a database included within an integrated network controller. ### Claim 14 A computer-readable storage medium having instructions for populating a watch list with circuits of a communications network to be monitored for repeat failures stored thereon that, when executed by a processor, cause the processor to perform operations comprising: opening a trouble ticket in response to detection of a failure of one of the circuits; retrieving the trouble ticket associated with the one of the circuits and a trouble code and analysis code combination associated with the trouble ticket; determining whether the trouble ticket meets a watch list criterion adapted to track repeat circuit failures; in response to determining that the trouble ticket meets the watch list criterion, adding the trouble ticket and the trouble code and analysis code combination to the watch list; and determining a performance quality value of the one of the circuits associated with the trouble ticket in the watch list; and determining a failure at a copper plant based on the performance quality value. ### Claim 15 (depends on 14) The computer-readable storage medium of claim 14, wherein determining whether the trouble ticket meets the watch list criterion comprises determining whether trouble code and analysis code combination meets the watch list criterion. ### Claim 16 (depends on 15) The computer-readable storage medium of claim 15, wherein the trouble code and analysis code combination indicates a greater likelihood of the failure at the copper plant due to repeat failures of the one of the circuits. ### Claim 17 (depends on 14) The computer-readable storage medium of claim 14, the method further comprising accessing the one of the circuits associated with the trouble ticket in the watch list at a given interval to monitor at least one of problems and a failure at the one of the circuits. ### Claim 18 (depends on 14) The computer-readable storage medium of claim 14, wherein the trouble ticket and the trouble code and analysis code combination are retrieved from a work and force administration system. ### Claim 19 (depends on 14) The computer-readable storage medium of claim 14, wherein the watch list is a database included within an integrated network controller. ### Claim 20 (depends on 14) The computer-readable storage medium of claim 14, wherein the trouble ticket and the trouble code and analysis code combination are maintained on the watch list for a given amount of time.