# US 8,787,538 B2 · Automated communication techniques

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- Number: US 8,787,538 B2
- Document ID: US8787538B2
- Status: Granted
- Kind: B2
- Application number: 12/703,171
- Filed: 2010-02-09
- Published: 2010-08-12
- Granted: 2014-07-22
- Earliest claimed: 2009-02-10
- Assignees: You Everywhere Now, LLC
- Applicants: Michael A. Koenigs
- Inventors: Michael A. Koenigs
- Web page: https://patentgrep.com/patent/US8787538B2

## CPC

- G06Q 10/107: Computer-aided management of electronic mailing [e-mailing]
- G06Q 30/02: Marketing; Price estimation or determination; Fundraising
- G10L 15/26: Speech to text systems (G10L15/08 takes precedence)
- H04L 51/066: Format adaptation, e.g. format conversion or compression
- H04M 3/53375: {Message broadcasting}
- H04L 12/185: {with management of multicast group membership}
- G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G10L: SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- H04L: TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION (arrangements common to telegraphic and telephonic communication H04M)
- H04M: TELEPHONIC COMMUNICATION (circuits for controlling other apparatus via a telephone cable and not involving telephone switching apparatus G08)

## Abstract

Various technologies and techniques are disclosed for providing an autoresponder that allows subscribers to opt-in to one or more autoresponder campaigns using their spoken voice. Voice input is received from a subscriber and converted to text. The subscriber is added to at least one campaign. A contact communication identifier is stored in a subscriber contact record from the text that was converted from the voice input. One or more messages are sent to the subscriber using the contact communication identifier, and according to a schedule specified in the campaign. A virtual seminar playback system is described that simulates a live virtual seminar and allows subscribers to access a playback of a media recording over a communication connection at a specified time. An autoresponder system is described that delivers messages to subscribers in multiple available formats, based upon selections received by the subscribers.

## Claims

### Claim 1

A virtual seminar playback system comprising:
a virtual seminar playback module that is operable to allow a plurality of subscribers to access a playback of a media recording over a communication connection, the playback beginning as a specific start time and lasting for a specific duration; and
the virtual playback module being further operable to ensure that when a particular one of the subscribers accesses the playback at a point in time that is after the specific start time, but before the playback has passed the specific duration, the media recording is delivered to the particular one of the subscribers starting at a point in the media recording that corresponds to a delay interval; and
a virtual seminar follow-up module that is operable to send follow-up messages to the plurality of subscribers, with the follow-up messages being customized based upon actions taken by the plurality of subscribers during the playback, wherein the virtual seminar follow-up module is further operable to send a follow-up message to each of the plurality of subscribers who only participated in a portion of the playback to give details about how to access an entire version of the media recording.