System and method to use enterprise communication systems to measure and control workplace noise
AssigneeAvaya Inc.
InventorsJon L. Bentley, Anjur S. Krishnakumar, Shalini Yajnik
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Abstract
System and method are disclosed to mitigate noise in an area monitored by a plurality of telecommunication terminals in communication with a controller, the method including: detecting an excessive noise originating in the area monitored by the plurality of telecommunication terminals, the detection performed by one or more terminals of the plurality of telecommunication terminals; identifying a location of a first terminal of the plurality of telecommunication terminals by use of the detected excessive noise, wherein the first terminal is closest to a source of the excessive noise; and providing a mitigation message to the identified first terminal.
Claims16
A method to mitigate noise in an area monitored by a plurality of telecommunication terminals in communication with a controller, comprising:
- detecting an excessive noise originating in the area monitored by the plurality of telecommunication terminals, the detection performed by one or more terminals of the plurality of telecommunication terminals;
- identifying a location of a first terminal of the plurality of telecommunication terminals by use of the detected excessive noise, wherein the first terminal is closest to a source of the excessive noise;
- providing a mitigation message to the identified first terminal;
- counteracting excessive noise generated at the first telecom terminal, by selecting a first counteractive measure selected from a predetermined group of counteractive measures, wherein members of the group of counteractive measures differ in a level of intrusiveness;
- waiting a predetermined period of time and
- if excessive noise is still detected at the first telecom terminal, counteracting the excessive noise generated at the first telecom terminal by use of a more intrusive counteractive measure selected from the predetermined group of counteractive measures.
A system to mitigate noise in an area, the system comprising:
- a plurality of telecom terminals, each telecom terminal comprising a microphone;
- an audio sensor array formed from the microphones in the plurality of telecom terminals;
- a controller in communication with the plurality of telecom terminals, the controller configured:
- to receive audio measurements of an excessive noise from the audio sensor array;
- and
- to identify a location of a first terminal of the plurality of telecom terminals by use of the detected excessive noise, wherein the first terminal is closest to a source of the excessive noise;
- to counteract excessive noise generated at the first telecom terminal, by selecting a first counteractive measure selected from a predetermined group of counteractive measures, wherein members of the group of counteractive measures differ in a level of intrusiveness;
- to wait a predetermined period of time;
- and
- if excessive noise is still detected at the first telecom terminal, to counteract the excessive noise generated at the first telecom terminal by use of a more intrusive counteractive measure selected from the predetermined group of counteractive measures;
- and
- a transmitter configured to transmit a mitigation message to the identified first terminal.
Dependencies are inferred from the claim text.