# US 8,751,428 B2 · Apparatuses, methods and systems for a digital conversation management platform

> Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt

- Number: US 8,751,428 B2
- Document ID: US8751428B2
- Status: Granted
- Kind: B2
- Application number: 13/887,115
- Filed: 2013-05-03
- Published: 2013-11-28
- Granted: 2014-06-10
- Earliest claimed: 2010-01-25
- Assignees: Newvaluexchange Global Ai LLP
- Applicants: NewValueExchange Global AI LLP
- Inventors: Andrew Peter Nelson Jerram; Frederick Francis McMahon
- Web page: https://patentgrep.com/patent/US8751428B2

## CPC

- G06N 5/022: Knowledge engineering; Knowledge acquisition
- G06N 5/02: Knowledge representation; Symbolic representation
- G06N 5/04: Inference or reasoning models
- G06Q 30/02: Marketing; Price estimation or determination; Fundraising
- G06Q 30/0203: Market surveys; Market polls
- G06Q 30/0251: Targeted advertisements
- G06Q 30/0256: {User search}
- G06Q 40/04: Trading; Exchange, e.g. stocks, commodities, derivatives or currency exchange
- G10L 13/00: Speech synthesis; Text to speech systems
- G10L 15/08: Speech classification or search
- G10L 25/27: characterised by the analysis technique
- G10L 25/48: specially adapted for particular use
- G11B 20/10527: {Audio or video recording; Data buffering arrangements (G11B20/12 - G11B20/18 take precedence)}
- G06Q 30/0277: {Online advertisement}
- G10L 2015/088: {Word spotting}
- G11B 2020/10537: {Audio or video recording}
- G06N: COMPUTING ARRANGEMENTS BASED ON SPECIFIC COMPUTATIONAL MODELS
- G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G10L: SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G11B: INFORMATION STORAGE BASED ON RELATIVE MOVEMENT BETWEEN RECORD CARRIER AND TRANSDUCER (recording measured values in a way that does not require playback through a transducer G01D9/00; recording or playback apparatus using mechanically marked tape, e.g. punched paper tape, or using unit records, e.g. punched or magnetically marked cards G06K; transferring data from one type of record carrier to another G06K1/18; circuits for coupling output of reproducer to radio receiver H04B1/20; gramophone pick-ups or like acoustic electromechanical transducers or circuits therefor H04R)

## Abstract

The APPARATUSES, METHODS AND SYSTEMS FOR A DIGITAL CONVERSATION MANAGEMENT PLATFORM (“DCM-Platform”) transforms digital dialogue from consumers, client demands and, Internet search inputs via DCM-Platform components into tradable digital assets, and client needs based artificial intelligence campaign plan outputs. In one implementation, The DCM-Platform may capture and examine conversations between individuals and artificial intelligence conversation agents. These agents may be viewed as assets. One can measure the value and performance of these agents by assessing their performance and ability to generate revenue from prolonging conversations and/or ability to effect sales through conversations with individuals.

## Claims

### Claim 1

A digital conversation generation processor-implemented method, comprising:
creating a dialogue agent;
populating the created dialogue agent application on a dialogue platform;
receiving a dialogue action from an individual target via the dialogue platform;
generating a dialogue line in response to the received dialogue action via the dialogue agent;
recording an interactive dialogue comprising the dialogue action and the generated dialogue line;
retrieving the recorded interactive dialogue between the individual target and the dialogue agent;
determining a plurality of parameters associated with the interactive dialogue;
allocating a value point to each dialogue element of the interactive dialogue;
receiving pricing information from an exchange;
adjusting the allocated value point of each dialogue element based on the received pricing information;
creating a digital asset comprising at least the retrieved interactive dialogue associated with the allocated value point to each dialogue element of the interactive dialogue;
receiving information indicating a demand for a digital conversation asset;
determining a type of the demanded digital conversation asset;
initializing an exchange procedure for the determined type of the demanded digital conversation asset;
obtaining information required by the exchange procedure for the determined type of the demanded digital conversation asset; and
determining a value for the demanded digital conversation asset at least based on the obtained information for the determined type of the demanded digital conversation asset and the allocated value point to each dialogue element of the interactive dialogue;
instantiating the created digital asset;
generating a tradable financial instrument based on the instantiated digital asset;
determining a price for the tradable financial instrument; and
facilitate a transaction of the financial instrument between an owner of the digital asset and a participant.

### Claim 2 (depends on 1)

The method of claim 1, wherein the dialogue agent is created based on an advertising client request.

### Claim 3 (depends on 1)

The method of claim 1, wherein the creating the dialogue agent comprises:
generating a network-based platform;
connecting the network-based platform to a dialogue agent front end; and
completing dialogue agent application.

### Claim 4 (depends on 3)

The method of claim 3, wherein the dialogue agent application further comprises dialogue cloud with key words for search engines, and the populating the created dialogue agent application comprises:
populating on a social media platform;
generating links accessible from Internet and smart phone applications; and
updating wrapper description identifications.

### Claim 5 (depends on 1)

The method of claim 1, wherein the interactive dialogue is saved in a voice xml format.

### Claim 6 (depends on 1)

The method of claim 1, wherein the dialogue action comprises an inquiry for information from any of a human being and a system.

### Claim 7 (depends on 1)

The method of claim 1, wherein the dialogue line comprises any of a hyperlink connected to a search engine and a hyperlink connected to another dialogue agent application.

### Claim 8 (depends on 1)

The method of claim 1, wherein the dialogue action is recorded with a first time and date stamp, and the generated dialogue line is recorded with a second time and date stamp.

### Claim 9 (depends on 1)

The method of claim 1, wherein the value point to each dialogue element of the interactive dialogue is determined based on a conversation unit value associated with a dialogue pathway of the interactive dialogue.

### Claim 10 (depends on 1)

The method of claim 1, further comprising:
creating a digital asset wrapper comprising the captured interactive dialogue.

### Claim 11 (depends on 1)

The method of claim 1, wherein the dialogue line may include any of textual contents, audio contents, pictures, video contents, multimedia contents, appointments, advertisements, an engageable reference to a transaction and engageable references to interactive applications.

### Claim 12 (depends on 1)

The method of claim 1, further comprising:
obtaining a cash stream from the recorded interactive dialogue,
said cash stream comprising a commission made by the dialogue agent for any of presenting, converting digital service to individual targets, and obtaining individualized information,
wherein the cash stream is obtained from making dialogue agents available through an advertising network.

### Claim 13 (depends on 1)

The method of claim 1, further comprising:
receiving a client request to purchase dialogue agent service;
determining a plurality of dialogue agent parameters based on the client request;
creating a dialogue agent application;
populating the created dialogue agent application on a dialogue platform; and
implementing the dialogue agent application on the dialogue platform with an individual target.

### Claim 14 (depends on 13)

The method of claim 13, wherein the client request comprises a subscription request.

### Claim 15 (depends on 1)

The method of claim 1, further comprising:
retrieving a digital dialogue between the individual target and the dialogue agent;
determining a plurality of parameters associated with the digital dialogue;
allocating a value point to each dialogue element of the digital dialogue;
receiving trading information from a trading platform;
adjusting the allocated value point of each dialogue element based on the received trading information.

### Claim 16 (depends on 1)

The method of claim 1, wherein the dialogue action comprises a search request associated with a key word.

### Claim 17 (depends on 16)

The method of claim 16, wherein the dialogue line in response to the received dialogue action comprises a list of search results linked to a search engine based on the key word, and information from the list of search results in a record related to the key word is incorporated in a record.

### Claim 18 (depends on 1)

The method of claim 1, wherein the dialogue agent comprises an ad agent.

### Claim 19 (depends on 1)

The method of claim 1, wherein the exchange comprises an ad exchange.

### Claim 20 (depends on 1)

The method of claim 1, further comprising:
obtaining a cash stream from the recorded interactive dialogue,
said cash stream generated by the dialogue agent for providing any of a contextual advertisement, a purchase transaction option, and a subscription, to individual targets.

### Claim 21 (depends on 1)

The method of claim 1, further comprising:
obtaining a cash stream from the recorded interactive dialogue,
said cash stream comprising a commission made by the dialogue agent for any of presenting, converting digital service to individual targets, and obtaining individualized information.

### Claim 22 (depends on 1)

The method of claim 1, further comprising:
obtaining a cash stream from the recorded interactive dialogue,
said cash stream generated by the dialogue agent for providing any of a contextual advertisement, a purchase transaction option, and a subscription.