Change management automation tool
AssigneeeBay Inc.
InventorSean M Pedersen
Life of this patent
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AssigneeeBay Inc.
InventorSean M Pedersen
Estimating the term…
A change management system for an IT environment or other enterprise level environment may comprise a server comprising memory and a controller. A change management application comprising machine readable instructions may be stored in the memory. The change management application may be arranged to perform the following steps: receive a plurality of work orders via a network to be performed during a maintenance period, concatenate the plurality of work orders to generate a master plan for performing the work orders during the maintenance period, and receive status updates for the work orders during the maintenance period down to the individual step level. A display may display a view of the master plan during the maintenance period. The view may include information related to the work orders and a status of the work orders. The status may be updated automatically based on status updates received by the change management application.
A system for managing change or maintenance of an information technology (IT) environment, the system comprising:
A method of managing change or maintenance of an information technology (IT) environment, comprising:
Dependencies are inferred from the claim text.