Method and system for monitoring service quality in a mobile node

A method for monitoring service quality in a mobile node, said method comprising:

• said mobile node engaging in a packet-based communication session via a wireless network;
• while engaged in said packet-based communication session, said mobile node monitoring a user-perspective performance metric of said packet-based communication session;
• said mobile node determining that said user-perspective performance metric indicates a service impairment;
• and
• said mobile node sending a service impairment report to a service quality management system via said wireless network, said service impairment report including (i) a description of said service impairment, (ii) a time associated with said service impairment, and (iii) a location associated with said service impairment.

A mobile node, comprising:

• a radio frequency (RF) transceiver for communicating with a wireless network via an air interface
• a processor;
• data storage;
• service logic, stored in said data storage and executable by said processor, for using a communication service of said wireless network;
• detection logic, stored in said data storage and executable by said processor, for detecting an impairment of said communication service;
• description logic, stored in said data storage and executable by said processor, for generating a description of said impairment;
• reporting logic, stored in said data storage and executable by said processor, for generating a service impairment report for transmission to a service quality management system via said wireless network, said service impairment report including (i) said description of said impairment, (ii) a time associated with said impairment, and (iii) a location associated with said impairment.