Systems and methods for conducting transactions with a customer using text messages

A method for conducting transactions with a customer using text messages, comprising:

• receiving a first text message from a mobile communication device associated with a customer, the first text message indicating the customer's consent to be contacted by a pay-per-view programming provider via text messaging;
• adding the customer to a set of consenting customers in a customer database in response to receiving the first text message, the set of consenting customer comprising customers consenting to the receipt of text messages from the pay-per-view programming provider;
• sending a second text message to the mobile communication device, the second text message associated with pay-per-view programming offered by the pay-per-view programming provider;
• determining whether a text message has been received from the mobile communication device accepting the offer;
• and
• when the text message accepting the offer has not been received within a predetermined amount of time, sending another text message associated with the pay-per-view programming offered by the pay-per-view programming provider to the mobile communication device.

A text message-based transaction system, comprising:

• a text message transaction manager configured to conduct transactions with a customer using text messages, the text message transaction manager comprising:
• a customer database comprising a set of consenting customers that consent to receiving text messages from a vendor;
• a customer intake module configured to receive text messages from mobile communication devices, each of the mobile communication devices associated with a respective customer, the customer intake module is further configured to add the customer to the set of consenting customers in the customer database when the customer intake module receives a first text message from the customer, the first text message comprising a request from the customer to receive one or more text messages from the vendor;
• and
• a transaction engine configured to conduct a transaction with the customer using text messages, wherein
• the text message transaction manager is further configured to determine whether a text message has been received from a mobile communication device associated with a respective customer accepting an offer and, when a text message accepting the offer has not been received within a predetermined amount of time, send another text message associated with the service offered by the vendor to the mobile communication device.