Locating and organizing digital receipt data for use in in-store audits

At an auditor mobile device for a merchant, the auditor mobile device including one or more processors and system memory, the auditor mobile device at a store location for the merchant, the auditor mobile device connected to a receipt application server, the receipt application server configured to manage a receipt database for the merchant, a method for reordering digital receipt data for use in an in-store audit, the method comprising:

• receiving a digital receipt from the receipt application server, the digital receipt corresponding to a sales transaction conducted at the store location, the digital receipt containing a receipt entry for each of one or more items purchased by a customer in the sales transaction;
• caching the digital receipt at the auditor mobile device;
• subsequent to caching the digital receipt, receiving an indication that a customer is in physical possession of one or more items sold at the store location and is in an auditing area within the store location;
• using the indication of the possessed one or more items to identify the digital receipt, from among one or more digital receipts cached at the auditor mobile device, for use in an in-store audit, the in-store audit auditing receipt entries contained in the digital receipt against items physical possessed by the customer upon the customer attempting to exit the store location, identification of the digital receipt including detecting that receipt entries for the possessed one or more items are included in the digital receipt;
• referring to audit rules, the audit rules defining an audit priority for each of the one or more purchased items based on characteristics of each of the one or more purchased items, an audit priority for an item indicating an importance of expressly validating auditing the purchased item during the in-store audit at the store location;
• reordering the receipt entries of the identified digital receipt in accordance with the defined audit priority for each of the one or more items;
• and
• displaying the reordered receipt entries during the in-store audit at the store location so as to increase the likelihood of items with higher indicated importance being expressly audited at the store location.

A system for locating and reordering digital receipt data for use in an in-store audit, the system comprising:

• a Point-Of-Sale (POS) computer system, a receipt application server, and an auditor mobile device, the Point-Of-Sale (POS) computer system and the auditor mobile device at a store location,
• the Point-Of-Sale (POS) computer system comprising:
• one or more processors;
• system memory;
• one or more computer storage media having stored thereon computer-executable instructions that, when executed, cause the Point-Of-Sale (POS) computer system to:
• open a sales transaction;
• collect digital receipt data for the sales transaction, the digital receipt data containing a receipt entry for each of one or more items purchased by a customer in the sales transaction;
• close the sales transaction;
• and
• send the digital receipt data for the sales transaction to the receipt application server;
• the receipt application server comprising:
• one or more processors;
• system memory;
• one or more computer storage media having stored thereon computer-executable instructions that, when executed, cause the receipt application server to:
• receive the digital receipt data for the sales transaction from the Point-Of-Sale (POS) system;
• generate a digital receipt for the sales transaction, the digital receipt generated from the digital receipt data, the digital receipt containing the receipt entry for each of the one or more purchased items;
• receiving an indication that the sales transaction is to be audited in the store location;
• sending the digital receipt to an auditor mobile device at the store location;
• and
• the auditor mobile device comprising:
• one or more processors;
• system memory;
• one or more computer storage media having stored thereon computer-executable instructions that, when executed, cause the auditor mobile device to:
• receive the digital receipt from the receipt application server;
• cache the digital receipt;
• subsequent to caching the digital receipt, receive an indication that the customer is in physical possession of at least one of the one or more items;
• use the indication of the possessed at least one item to identify the digital receipt, from among one or more digital receipts cached at the auditor mobile device, for use in an in-store audit, the in-store audit auditing receipt entries contained in the digital receipt against items physical possessed by the customer at the store location upon the customer attempting to exit the store location;
• reorder the receipt entries of the identified digital receipt in accordance with audit rules, audit rules defining an audit priority for each of the one or more items based on characteristics of each of the one or more purchased item, an audit priority for an item indicating an importance of expressly auditing the purchased item during the in-store audit at the store location;
• and
• display the reordered receipt entries during the in-store audit at the store location so as to increase the likelihood of items with higher indicated importance being expressly audited at the store location validated during the in store audit.