Method, system and software for managing software license annuities

A computer implemented method of managing software license annuity renewals, including the steps of:

• i) classifying customers using sales transaction data;
• ii) collating the customer classification data into a customer database by means of a processor;
• iii) generating a list of customers using customer data extracted from the customer database;
• iv) generating a software license annuity renewal revenue forecast for each customer on the generated list;
• v) contacting the customers on the list to obtain customer profile data;
• vi) generating software license annuity renewal options for each customer using customer profile data;
• vii) receiving an option selected by each customer;
• viii) updating each software license annuity renewal revenue forecast using the corresponding selected option;
• ix) comparing the progress of each customer with the corresponding software license annuity renewal revenue forecast using customer purchase data extracted from the sales transaction database;
• and
• x) collating the comparison data from step (ix) into the customer database,
• wherein at least steps iii), iv), vi), viii), ix) and x) are performed by the processor.