Methods, systems, and products for notifications in security systems
AssigneeAT&T Intellectual Property I, L.P.
InventorRandolph Wohlert
Life of this patent
Estimating the term…
Abstract
Methods, systems, and products are disclosed for notification of alarms in security systems. When an alarm is detected, a contact list is retrieved and a presence database is queried. A location and availability is retrieved for each contact address in the contact list. A contact address is selected in a vicinity of the security system and having the availability to receive an electronic notification. The electronic notification is sent to the contact address to alert of the alarm.
Claims17
A method, comprising:
- receiving an alarm message describing an alarm detected by a security system;
- associating the security system to a profile;
- retrieving a contact list from the profile;
- querying a presence database for each contact address in the contact list;
- retrieving a location and an availability for each contact address in the contact list;
- selecting a contact address in a vicinity of the security system and having the availability to receive an electronic notification;
- retrieving a yard location of a physical key for physical entry to resolve the alarm;
- and
- sending the yard location in an electronic notification to the contact address.
A system, comprising:
- a processor;
- and
- memory storing code that when executed causes the processor to perform operations, the operations comprising:
- receiving an alarm message describing an alarm detected by a security system;
- retrieving a profile associated with the security system;
- determining, from the profile, that the alarm cannot be remotely resolved;
- retrieving a notification address from the profile;
- sending an electronic notification to the notification address to alert of the alarm;
- initializing a timer that counts to a final value;
- retrieving a contact list from the profile in response to expiration of the timer without receipt of a response;
- querying a presence database for each contact address in the contact list;
- retrieving a location and an availability for each contact address in the contact list;
- selecting a contact address in a vicinity of the security system and having the availability to receive an electronic notification;
- and
- sending the electronic notification to the contact address to alert of the alarm.
A memory storing instructions that when executed causes a processor to perform operations the operations comprising:
- receiving an alarm message describing an alarm detected by a security system;
- retrieving a profile;
- retrieving a yard location of a spare physical key that permits physical entry to resolve the alarm;
- retrieving a notification address from the profile;
- sending the yard location in an electronic notification to the notification address to alert of the alarm;
- initializing a timer that counts to a final value;
- retrieving a contact list from the profile when no response is received by the final value;
- querying a presence database for each contact address in the contact list;
- retrieving a location and an availability for each contact address in the contact list;
- selecting a contact address in a vicinity of the security system and having the availability to receive an electronic notification;
- and
- sending the electronic notification to the contact address to alert of the alarm.
Dependencies are inferred from the claim text.