Automatic complaint registration for violations of telephonic communication regulations
AssigneeFirst Orion Corp.
InventorsKeith A. Fotta, Richard P. Boudrieau
Life of this patent
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AssigneeFirst Orion Corp.
InventorsKeith A. Fotta, Richard P. Boudrieau
Estimating the term…
In an embodiment, a method comprises receiving call information to record a complaint from a called party against a calling party relating to receipt of a call and adding the call information to a complaint database. The call information may be retrieved from the complaint database and a check made for a match between called party information in a regulatory database and the call information. The call information may be updated in the complaint database based on results of the match checking. Reverse lookup information in a third party database may be requested with the call information updated in the complaint database based on results of the request. An entity may request complaint information from the complaint database. In response to the request, an application server may retrieve the requested complaint information from the complaint database and deliver the retrieved complaint information to the entity.
A system for preparing and delivering a report of an unwanted call to a reporting authority following the call's completion, comprising:
A method for a user-controlled and telephony and data-enabled device to report a complaint to a reporting authority after termination of a call from a calling party to a called party, comprising the steps of:
A method for a processor to update data in a complaint database comprising the steps of:
Dependencies are inferred from the claim text.