Methods and systems for controlling the blocking of telephone calls
AssigneeConfinement Telephony Technology, LLC
InventorsCharles David Orr, Timothy Edwin Pabon
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AssigneeConfinement Telephony Technology, LLC
InventorsCharles David Orr, Timothy Edwin Pabon
Estimating the term…
Computer-implemented systems and methods for controlling the blocking of telephone calls are disclosed. A person, for example, bothered by calls from a prison inmate may desire to block future call attempts from that inmate or even desire to block all calls from the confinement/correctional institution at which the inmate is housed. To reduce accidental and fraudulent call blocking, various techniques are used to verify that the party requesting the block is, in fact, the party in control of the telephone number requested to be blocked. Embodiments herein enable call blocking using systems that require little or no human interaction to process a block request, reduce or eliminate accidental blocks via a callback confirmation process, create a documentation trail via the use of a profile and PIN system used for the processing of a block, and/or reduce fraudulent blocks by parties other than those authorized to do so via CNAM (Caller ID) verification.
A method comprising:
A method provided via a telephone response system, the method comprising:
A system comprising:
A non-transitory computer-readable medium on which is encoded instructions, the program code comprising:
A method comprising:
Dependencies are inferred from the claim text.