Managing emergency response services using mobile communication devices

A system for managing emergency response services, the system comprising:

• a memory;
• a processor communicatively coupled to the memory;
• and
• an emergency response manager communicatively coupled to the memory and the processor, the emergency response manager being configured for performing a method comprising:
• determining that an emergency event has occurred;
• selecting, in response to determining that the emergency event has occurred, a set of civilian responders currently available to respond to the emergency event from a plurality of civilian responders, each civilian responder in the set of civilian responders being associated with at least one wireless communication device;
• notifying the set of civilian responders that the emergency event has occurred;
• and
• transmitting a set of emergency event information associated with the emergency event to at least one wireless communication device associated with each civilian responder in the set of civilian responders.

A computer program product for managing emergency response services, the computer program product comprising:

• a storage medium readable by a processing circuit and storing instructions for execution by the processing circuit for performing a method comprising:
• determining that an emergency event has occurred;
• selecting, in response to determining that the emergency event has occurred, a set of civilian responders currently available to respond to the emergency event from a plurality of civilian responders, each civilian responder in the set of civilian responders being associated with at least one wireless communication device;
• notifying the set of civilian responders that the emergency event has occurred;
• and
• transmitting a set of emergency event information associated with the emergency event to at least one wireless communication device associated with each civilian in the set of civilian responders.